Question 1

How does culture get "baked in" to an organization?

Accepted Answer

The answer of How does culture get "baked in" to...

Question 2

Because of a family emergency, John was unable to complete a report for his boss. Instead, he asks a coworker to finish it for him and in the morning, John tells his boss that he did the report. Is there anything wrong with John's action?
A) No, because John's coworker only finished what John had started.
B) No, because John had a family emergency and his boss don't need the details. The report is done.
C) Yes, because John told a lie to his boss and put his reputation on the line.
D) Yes, because John is indebted to his coworker now.

Accepted Answer

John lied to his boss about completing the report himself, which can damage his reputation and erode trust. It would have been better for John to be honest with his boss and explain the situation, and ask for an extension or help in completing the report.

Question 3

List the four drivers of engagement and briefly describe each one.

Accepted Answer

The answer of List the four drivers of engagement and...

Question 4

As a manager of ABC Corporation, you are in a tough situation. You must send an employee to work with your new client in Europe and Sam is clearly the most qualified candidate. However, ABC Corporation is located in an area where several people of Sam's race have been violently attacked. You must choose to send Sam or Tonya. What should you do?
A) Automatically send Tonya to Europe without telling Sam he was considered.
B) Automatically send Sam to Europe because he is clearly the most qualified.
C) Ask Sam if he wants to go to Europe and discuss the situation.
D) Assign Sam to a new task and send the Tonya to Europe.

Accepted Answer

The best choice is to ask Sam if he wants to go to Europe and discuss the situation. This way, you can understand his concerns and work to address them. It is important to prioritize the safety and well-being of all employees while also acknowledging their qualifications for the job. Simply automatically sending Tonya or Sam without considering their thoughts and feelings would not be fair or effective in addressing any potential safety concerns.

Question 5

Which of the following is not an effective way to discipline employees?
A) Discipline must be constructive and done in a professional manner.
B) Discipline should be done privately.
C) Employees should be encouraged to explain their side of the story.
D) Discipline should be consistent with what other employees at the same level or position received.

Accepted Answer

Discipline should be consistent with company policies and procedures, but it should also consider individual circumstances rather than strictly mirroring what others received.

Question 6

Federal law prohibits discrimination against individuals with specific characteristics. Which of the following characteristics is not on that list (i.e. not protected under Federal law)?
A) Religion
B) Gender
C) Pregnancy
D) Mental ability

Accepted Answer

Federal law prohibits discrimination based on religion, gender, and pregnancy among other characteristics. Mental ability, however, is not specifically listed as a protected characteristic under Federal law, although it may fall under protections for individuals with disabilities.

Question 7

Continuous performance evaluation is categorized under which of the four drivers of employee engagement?
A) Line of sight
B) Involvement
C) Information sharing
D) Rewards and recognition

Accepted Answer

The answer of Continuous performance evaluation is categorized under which...

Question 8

Julius, a sub-par performer at ABC Manufacturing, has been moved around to different departments over the years. No one at ABC has taken the time to teach, mentor, or set him straight. This process of moving Julius around is called _____.
A) line of sight
B) turkey farming
C) disengagement sharing
D) rewarding poor performers for peak organizational turnover

Accepted Answer

The process of moving an underperforming employee around to different departments without providing training or mentorship is commonly referred to as "turkey farming."

Question 9

One of the higher performing employees in your group has recently had family troubles. These personal issues caused him to be less flexible with his work schedule. For example, he has come in late some mornings and missed several late afternoon meetings. However, he continues to be productive when he is at work. As his manager, what should you do?
A) Reprimand the employee and put him on notice immediately.
B) Ignore the situation because he is generally a high performer and the situation is temporary.
C) Institute flexible work hours for all employees in your group and arrange meetings when everyone can be available.
D) At the next group meeting, make an example out of him and his unethical behavior to deter other employees' misbehavior.

Accepted Answer

Offering flexible work hours for all employees can accommodate the needs of the individual while also providing a benefit to the entire team, promoting a supportive and adaptable work environment.

Question 10

You are a manager forced to layoff certain employees. What is the primary objective that should guide your treatment of these individuals?
A) To make the process as quick and painless to the company as possible.
B) To ensure the grapevine is passing truthful information.
C) To ensure layoff survivors understand why they were not chosen.
D) To allow the terminated employee to maintain personal dignity.

Accepted Answer

While all of the options listed may be important, the primary objective should be to allow the terminated employee to maintain personal dignity. Losing one's job can have a significant impact on a person's sense of self-worth and emotional well-being, and it is important to treat those who are being laid off with respect and compassion. Providing clear and honest explanations for the layoffs, and offering support and resources to help the affected individuals transition to new roles, can also help to minimize the negative impact of the situation.

Quiz 8: Ethical Problems of Managers

How does culture get "baked in" to an organization?

Because of a family emergency, John was unable to complete a report for his boss. Instead, he asks a coworker to finish it for him and in the morning, John tells his boss that he did the report. Is there anything wrong with John's action?

List the four drivers of engagement and briefly describe each one.

Which of the following is not an effective way to discipline employees?

Federal law prohibits discrimination against individuals with specific characteristics. Which of the following characteristics is not on that list (i.e. not protected under Federal law) ?

Continuous performance evaluation is categorized under which of the four drivers of employee engagement?

Julius, a sub-par performer at ABC Manufacturing, has been moved around to different departments over the years. No one at ABC has taken the time to teach, mentor, or set him straight. This process of moving Julius around is called _____.

You are a manager forced to layoff certain employees. What is the primary objective that should guide your treatment of these individuals?