Question 1

The ___________ experiment demonstrated the power of legitimate authority. Teachers were unwilling to question the experimenter's authority for fear of personal embarrassment or upsetting the status quo.
A) Milgram
B) Manville
C) Zimbardo
D) My Lai

Accepted Answer

The Milgram experiment, conducted by psychologist Stanley Milgram in 1961, demonstrated the power of legitimate authority by measuring participants' willingness to obey an authority figure even when it involved delivering painful electric shocks to another person. The experiment found that many participants were unwilling to question the authority of the experimenter, even as the shocks increased in intensity and the "learner" became increasingly distressed. This showed the extent to which people can be influenced by authority figures, even to the point of disregarding their own moral principles.

Question 2

You are a manager in an electronics department that sells TVs. Corporate headquarters has provided a new incentive to salespeople-they will receive higher commissions when they sell higher priced TV models. What should you do in order to maintain high ethical integrity in your department?

Accepted Answer

The answer of You are a manager in an electronics...

Question 3

The Zimbardo experiment provides insight into ___________ just as the Milgram experiment provides insight into ____________.
A) My Lai massacre; Abu Ghraib prison scandal
B) Watergate scandal; My Lai massacre
C) Abu Ghraib prison scandal; McDonald's case
D) My Lai massacre; Watergate scandal

Accepted Answer

The answer of The Zimbardo experiment provides insight into ___________...

Question 4

As a manager, you are faced with the particularly daunting task of disciplining an employee. You remember that punishment must be "fair." Briefly describe what is expected of you in order for the punishment is to be seen as "fair."

Accepted Answer

The answer of As a manager, you are faced with...

Question 5

Which of the following is false?
A) People enter organizations in a state of "role readiness."
B) Roles reduce a person's sense of individuality.
C) Managers do not have roles as much as their subordinates do.
D) Conflicting role expectations can cause increased incidences of lying.

Accepted Answer

This statement is false. Managers also have roles within the organization, which include overseeing the work of their subordinates, making decisions, and communicating with higher-level management.

Question 6

Briefly describe four ways in which diffusion of responsibility occurs in an organization.

Accepted Answer

The answer of Briefly describe four ways in which diffusion...

Question 7

Groupthink occurs when:
A) A group is working together in a cohesive, flowing manner for peak performance.
B) Group members know each other so well that they are able to anticipate each other's ideas.
C) Group members conform to the group's decision and are unwilling to express disagreement.
D) A group cannot make a decision because members are unwilling to compromise.

Accepted Answer

Groupthink occurs when group members conform to the group's decision and are unwilling to express disagreement. This can lead to flawed decision-making and a lack of consideration of alternative options.

Question 8

When team members of a highly cohesive team in the marketing department of Garden Tools, Inc. believes that the group simply would not do anything wrong, it describes the symptom of groupthink called _______.
A) obedience to authority
B) conflicting roles
C) deindividuation
D) illusion of morality

Accepted Answer

The symptom of groupthink called illusion of morality occurs when team members believe that the group simply would not do anything wrong and thus feel a sense of moral superiority. This can result in the group disregarding potential ethical issues or negative consequences of their decisions.

Question 9

Roles can reduce a person's sense of his or her individuality by focusing attention on the role and the expectations that accompany it. This focus on the role reduces the individual's awareness of the self as an independent individual who is personally responsible for an outcome. This psychological process is called _________.
A) Milgram effect
B) ethical dilemma
C) deindividuation
D) the ethical Pygmalion effect

Accepted Answer

Deindividuation is the psychological process by which people lose their sense of individuality and become more immersed in a group or in a particular role they are playing. This can happen when people are in situations where they feel anonymous or when they are strongly identified with a particular role or group. In these situations, people may behave in ways that are more consistent with the group or role, even if these behaviors are unethical or immoral. Deindividuation can be an important factor in explaining group behavior and can help explain why people may engage in behaviors that they would not normally do as individuals.

Question 10

The __________ experiment demonstrated how normal students accepted and acted on their randomly assigned role of prisoner or guard.
A) Milgram
B) Manville
C) Zimbardo
D) My Lai

Accepted Answer

The experiment referred to is the Stanford Prison Experiment conducted by Philip Zimbardo in 1971.

Quiz 7: Managing for Ethical Conduct

The ___________ experiment demonstrated the power of legitimate authority. Teachers were unwilling to question the experimenter's authority for fear of personal embarrassment or upsetting the status quo.

You are a manager in an electronics department that sells TVs. Corporate headquarters has provided a new incentive to salespeople-they will receive higher commissions when they sell higher priced TV models. What should you do in order to maintain high ethical integrity in your department?

The Zimbardo experiment provides insight into _ just as the Milgram experiment provides insight into __.

As a manager, you are faced with the particularly daunting task of disciplining an employee. You remember that punishment must be "fair." Briefly describe what is expected of you in order for the punishment is to be seen as "fair."

Which of the following is false?

Briefly describe four ways in which diffusion of responsibility occurs in an organization.

Groupthink occurs when:

When team members of a highly cohesive team in the marketing department of Garden Tools, Inc. believes that the group simply would not do anything wrong, it describes the symptom of groupthink called _______.

The __________ experiment demonstrated how normal students accepted and acted on their randomly assigned role of prisoner or guard.