Alpha Construction is having a dispute with a home buyer about some of the terms of their building contract. Both Alpha and the home buyer want to avoid the expense of going to court, but they cannot agree on how to settle their disagreement.
-Alpha wants to bring in a neutral third party who will facilitate a negotiated solution by using reasoning, persuasion, suggesting alternatives, and the like. This person is a(n) ________.
A) mediator
B) arbitrator
C) conciliator
D) consultant
E) officiant

Question

Quizplus · Accepted Answer

A mediator is a neutral third party who helps facilitate a negotiated solution by using communication, suggestion of alternatives, and reasoning. This is the best choice for Alpha and the home buyer to avoid the expense of going to court and work towards a mutually beneficial resolution. Arbitration involves a neutral third party making a binding decision, while a conciliator provides recommendations for a settlement. A consultant provides advice and guidance on a particular subject matter, and an officiant is someone who performs a ceremony.

Alpha Construction Is Having a Dispute with a Home Buyer