Two attendants on a Southwest Airlines flight went above and beyond the call of duty to make a nervous flyer feel comfortable on the trip. This is an example of the ________ form of OCB.
A) compliance
B) civic virtue
C) altruism
D) sportsmanship

Question

Quizplus · Accepted Answer

Altruism refers to voluntary actions that help or benefit another person, which is what the attendants did by making the nervous flyer feel comfortable.

Two Attendants on a Southwest Airlines Flight Went Above and Beyond