CRM concerns some Americans because:
A) of the large number of people who must be served
B) not all customers have access to CRM marketing
C) of the invasion of privacy issues
D) of the aggressive nature of marketers that use CRM
E) of the expense to consumers

Question

Quizplus · Accepted Answer

CRM often involves the gathering and analyzing of large amounts of personal data about customers. This can raise concerns about privacy invasion and the potential for misuse of that information.

CRM Concerns Some Americans Because