Taxi companies in many large metropolitan areas are requiring that newly licensed taxi drivers to undergo a two-day training seminar during which they learn basic etiquette and acquire a familiarity with common landmarks and street names.The purpose of this training is to:
A) improve customer service
B) give higher education benefits to employees
C) promote company image by increasing public awareness
D) reduce the need of empowerment
E) increase employment levels

Question

Quizplus · Accepted Answer

The purpose of the training is to improve customer service by teaching basic etiquette and familiarizing drivers with common landmarks and street names.

Taxi Companies in Many Large Metropolitan Areas Are Requiring That