Question 1

Cherries & Cream is a cake designing institute that is looking at increasing its content online.It invites the public to write about innovative cake designs and techniques they would like to learn about and has a contest where the public can vote for the best baking video on their site.It is looking at picking out the top videos for its online cake design course.The technique used here is:

Accepted Answer

The technique used here is crowdsourcing, as the institute is asking the public to contribute their ideas and vote on the best baking videos. This allows for a diverse range of ideas and perspectives to be gathered and for the community to participate in the creation of the course content.

Question 2

Identify at least four positive nonverbal actions.

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Question 3

Briefly describe the perceptual model of communication.

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Question 4

What is noise? Illustrate with examples.

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Question 5

Rent A Wordsmith is conducting an online competition wherein it allows its users and employees to work toward arriving at a new logo and tagline for the company.This is an example of:

Accepted Answer

The process of Rent A Wordsmith allowing its users and employees to work on a new logo and tagline for the company is an example of crowdsourcing, which involves delegating tasks to a large group or community through an open call.

Question 6

List the five motives that affect people's participation in social networking.

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Question 7

In what ways do men and women communicate differently?

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Question 8

How is listening different from hearing? Identify the various listening styles.

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Question 9

Identify at least five keys to effective listening and cultivating the respective habits of good listeners.

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Question 10

Differentiate between assertiveness and aggressiveness.What nonverbal behavior patterns are characteristic of each style of communication? Explain

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Question 11

Mark is a very private person but is a member of a number of online communities that discuss security issues in information systems.He is also a regular blogger and uses various online forums to gather information about problems in online security.His motive for social networking is:

Accepted Answer

Mark's motive for social networking is to gather information about problems in online security. This indicates that he values the information he gains through social networking.

Question 12

How common is nonverbal communication,compared to verbal communication? Describe the sources of nonverbal communication.

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Question 13

Identify and define the types of the barriers to effective communication.Give two examples of each.

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Question 14

Kaitlin is British and teaches history at the American University of DePauls.Her students do not understand her especially when she uses words like "bloke" and "des res" while talking.Define this type of communication barrier.

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Question 15

Discuss how a manager should choose an appropriate medium when formulating a message.What factors should enter into the choice? Why?

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Question 16

What is teleworking? List three challenges managers face in dealing with teleworkers?

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Question 17

E-mail is becoming a major communication medium because of all of the following EXCEPT:

Accepted Answer

The question asks which option is NOT a reason why e-mail is becoming a major communication medium. Options A, B, C, and D are all valid reasons why e-mail is popular. However, option E is not a reason why it is popular, as e-mail is primarily used for written communication and therefore does not encourage face-to-face communication.

Question 18

What is communication competence? What determines it? How can managers improve their communication competence?

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Question 19

Participation confidence is a(n):

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...

Question 20

What is information communication technology (ICT)and what is its impact?

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Quiz 12: Communicating in the Digital Age