Which of the following statements about organizational conflict is true?
A) It can escalate or de-escalate.
B) Sources of conflict involve real issues and are hardly ever imaginary in nature.
C) Human relationists recognize the inevitability of conflict and advise managers to avoid it.
D) It can have only negative outcomes.
E) It can erode organizational performance when not present.

Question

Quizplus · Accepted Answer

Organizational conflict can either escalate or de-escalate depending on how it is managed. It is not always a negative phenomenon and can sometimes result in positive outcomes such as increased creativity and innovation. Sources of conflict may be real or imagined, and human relationists do not advise managers to avoid it entirely but to manage it effectively. Conflict can have negative outcomes, but it can also lead to positive outcomes when managed properly. It is not true that conflict must be present for organizational performance to be high.

Which of the Following Statements About Organizational Conflict Is True