The area of emotional intelligence is important in the workplace because social problem solving and the ability to control one's emotions
A) cannot be learned
B) is difficult to identify in job interviews
C) is necessary for customer service
D) can be taught and learned
E) is dealt with in Universities across Canada

Question

Quizplus · Accepted Answer

Emotional intelligence can be taught and learned, making it an important skill for individuals to develop in order to improve their interactions with colleagues, clients, and customers in the workplace.

The Area of Emotional Intelligence Is Important in the Workplace