The first thing that John,an organizational change consultant,did when he arrived was attempt to identify the unique qualities and special strengths of the organization in order to build on them to improve performance.This is known as
A)SWOT analysis.
B)strategy.
C)unfreezing.
D)appreciative inquiry.
E)refreezing.

Question

Quizplus · Accepted Answer

The approach of identifying unique qualities and strengths of an organization in order to build on them for performance improvement is known as appreciative inquiry. This involves a positive and collaborative approach to change management, focusing on strengths and potential rather than weaknesses and problems.

The First Thing That John,an Organizational Change Consultant,did When He