Several months later,you find that the production department is still disengaged from the need for change in the company; You hear them talking one day about "how no one else can run these machines" and "no one else knows how make the product like us." Because the whole department seems to share this view,you are facing
A)process-value resistance.
B)productivity resistance.
C)re-engineering resistance.
D)organizational resistance.
E)individual resistance.

Question

Quizplus · Accepted Answer

The attitude of the production department is indicative of organizational resistance, which occurs when the entire organization is resistant to a change initiative. It seems that the production department is unwilling to change and is resistant to the idea that anyone else could perform their job or manufacture the product. This mindset has become entrenched in the department, which suggests that the resistance is organizational in nature.

Several Months Later,you Find That the Production Department Is Still