Outside the zone of indifference, a leader's legitimate power disappears rapidly.

Question

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Legitimate power comes from the formal authority associated with a leader's position. However, once a leader moves outside the zone of indifference, which is the range of activities that employees are willing to accept without question, their legitimate power diminishes quickly. Beyond this zone, leaders must rely on other sources of power and influence, such as their expert knowledge or personal charisma, to get things done.

Outside the Zone of Indifference, a Leader's Legitimate Power Disappears