A manager that uses the _______ influence tactic promises that favors will be granted in return for following a request.
A) consultation
B) pressure
C) coalition
D) exchange

Question

Quizplus · Accepted Answer

The exchange influence tactic is characterized by promising favors or rewards in exchange for compliance with a request. This is a quid pro quo approach, where the manager is essentially offering a trade-off to the employee. The other influence tactics listed (consultation, pressure, coalition) do not involve promises of direct rewards like the exchange tactic does.

A Manager That Uses the _______ Influence Tactic Promises That