Outside change agents may be preferred by employees because they are viewed as:
A) being different from them.
B) having the support of top management.
C) impartial and not prone to favoritism.
D) indifferent to past mistakes due to limited knowledge of an organization's history.

Question

Quizplus · Accepted Answer

Outside change agents are viewed as impartial and not prone to favoritism as they are not influenced by internal politics or relationships. This can give employees more confidence in the change process and increase their willingness to cooperate with it.

Outside Change Agents May Be Preferred by Employees Because They