The degree to which an organization has official rules, regulations, and procedures is called:
A) standardization.
B) complexity.
C) formalization.
D) specialization.

Question

Quizplus · Accepted Answer

Formalization refers to the degree to which an organization has official rules, regulations, and procedures. Standardization refers to the degree to which tasks and job responsibilities are consistent and uniform. Complexity refers to the number of levels in an organizational hierarchy, and specialization refers to the degree to which employees have specialized knowledge and skills.

The Degree to Which an Organization Has Official Rules, Regulations