Question 1

Robert Downs, the CEO of a manufacturing firm, wants to improve the communication between marketing and production departments. He asks one manager from each department to coordinate the communication between these departments. Identify the integrating mechanism used in this case.
A) task force
B) integrating department
C) direct contact
D) liaison role

Accepted Answer

The integrating mechanism used in this case is the liaison role, where a manager from each department is appointed to coordinate the communication between the marketing and production departments.

Question 2

A(n) ________ is a classification of people in an organization according to authority and rank.
A) hierarchy
B) architecture
C) culture
D) orientation

Accepted Answer

A hierarchy is a system of organizing people or groups according to rank or power.

Question 3

________ functions manage and improve the efficiency of an organization's conversion processes to create more value.
A) Managerial
B) Support
C) Production
D) Maintenance

Accepted Answer

Production functions are responsible for managing and improving the efficiency of an organization's conversion processes to create more value. These processes relate to the transformation of inputs into finished goods or services. Managerial functions are responsible for planning, organizing, directing, and controlling the resources and activities of an organization. Support functions provide assistance to other functions within an organization, such as human resources, finance, and marketing. Maintenance functions are responsible for maintaining and repairing equipment and facilities.

Question 4

________ functions facilitate the control and coordination of activities within and among departments.
A) Managerial
B) Adaptive
C) Support
D) Maintenance

Accepted Answer

Managerial functions, such as planning, organizing, leading, and controlling, are designed to help managers control and coordinate activities within and among departments. These functions involve setting goals, assigning tasks, delegating authority, and evaluating performance to ensure that all departments are working towards the same objectives. Adaptive, support, and maintenance functions may also contribute to the control and coordination of activities, but they are not specifically designed for this purpose.

Question 5

________ functions allow an organization to adjust to changes in the environment.
A) Maintenance
B) Adaptive
C) Support
D) Production

Accepted Answer

Adaptive functions allow an organization to adjust to changes in the environment. Maintenance functions are focused on maintaining the status quo and ensuring the organization continues to operate efficiently. Support functions provide support for the other functions, but do not have a direct impact on the organization's ability to adapt to changes. Production functions are focused on producing goods or services, but do not necessarily involve adapting to changes in the environment.

Question 6

Which of the following functions facilitate an organization's control of its relations with its environment and stakeholders?
A) production functions
B) support functions
C) adaptive functions
D) managerial functions

Accepted Answer

Support functions facilitate an organization's control of its relations with its environment and stakeholders by providing necessary resources and services, such as human resources, finance, and legal support, which help manage external interactions and compliance.

Question 7

Which of the following is an adaptive function?
A) resource acquisition
B) purchasing
C) quality control
D) long-range planning

Accepted Answer

The answer of Which of the following is an adaptive...

Question 8

The marketing and manufacturing managers of the sportswear division of a sports goods company meet to discuss the launch of a new line of football jerseys. The integrating technique used in this case is ________.
A) integrating role
B) direct contact
C) task force
D) integrating department

Accepted Answer

Direct contact is the integrating technique used in this scenario, as it involves the direct interaction between the marketing and manufacturing managers to discuss the launch of a new product line.

Question 9

Which of the following refers to the way in which an organization designs its hierarchy of authority and creates reporting relationships to link organizational roles and subunits?
A) vertical integration
B) horizontal differentiation
C) vertical differentiation
D) horizontal integration

Accepted Answer

Vertical differentiation refers to the way in which an organization designs its hierarchy of authority and creates reporting relationships to link organizational roles and subunits. Vertical integration refers to the degree to which a firm owns its upstream suppliers and downstream buyers in the supply chain. Horizontal differentiation refers to the degree to which an organization designs its jobs to include varying degrees of specialization or expertise. Horizontal integration refers to the degree to which a firm expands its operations into new industries or markets.

Question 10

Recruiting and training employees to improve skills is a(n) ________ function.
A) adaptive
B) maintenance
C) production
D) managerial

Accepted Answer

Recruiting and training employees to improve skills is considered a maintenance function within an organization, as it involves maintaining and enhancing the workforce's capabilities and satisfaction.

Question 11

________ refers to the way in which an organization groups organizational tasks into roles and roles into subunits.
A) Vertical integration
B) Horizontal differentiation
C) Vertical differentiation
D) Horizontal integration

Accepted Answer

The answer of ________ refers to the way in which...

Question 12

Which of the following is the simplest integrating technique?
A) integrating role
B) hierarchy of authority
C) task force
D) integrating department

Accepted Answer

Hierarchy of authority is the simplest integrating technique as it involves a clear chain of command and decision-making process within an organization.

Question 13

A ________ is a subunit composed of a group of people, working together, who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs.
A) hierarchy
B) class
C) function
D) division

Accepted Answer

A function is a grouping of employees who share similar skills or use the same knowledge, tools, or techniques to perform their jobs. A hierarchy refers to the levels of authority within an organization, a class refers to a category of objects or people with common features, and a division typically refers to a larger organizational unit.

Question 14

Which of the following is an integrating mechanism where an existing manager meets face to face to coordinate activities?
A) integrating role
B) task force
C) integrating department
D) direct contact

Accepted Answer

Direct contact involves an existing manager meeting face to face with other managers to coordinate activities. Integrating role, task force, and integrating department are not specifically focused on face to face communication between existing managers.

Question 15

________ is the process by which an organization allocates people and resources to organizational tasks and establishes the task and authority relationships that allow the organization to achieve its goals.
A) Differentiation
B) Decentralization
C) Integration
D) Standardization

Accepted Answer

Differentiation is the process through which organizations allocate people and resources to tasks and define the structure of authority and responsibilities to achieve their objectives.

Question 16

A salesperson for a computer accessories manufacturer reports to the sales manager of the computer screen division. Identify the integrating technique used in this case.
A) hierarchy of authority
B) direct contact
C) integrating role
D) liaison role

Accepted Answer

The salesperson reporting to the sales manager of the computer screen division is an example of a hierarchy of authority, where communication and decision-making follow a structured path from higher to lower levels within the organization.

Question 17

________ is an integration mechanism where a specific manager is given responsibility for coordinating with managers from other subunits on behalf of his or her subunit.
A) Liaison role
B) Task force
C) Integrating role
D) Direct contact

Accepted Answer

A liaison role involves a specific manager being designated to facilitate communication and coordination between different subunits or departments in an organization. This can help to ensure that information is shared effectively, conflicts are resolved, and overall organizational goals are achieved.

Question 18

________ is the power to hold people accountable for their actions and to make decisions about how to invest and use organizational resources.
A) Orientation
B) Motivation
C) Capability
D) Authority

Accepted Answer

Authority is the power to hold people accountable for their actions and to make decisions about how to invest and use organizational resources. Orientation refers to a person's focus or direction. Motivation is the drive or incentive to achieve a goal. Capability is the ability or skill to carry out a task or function.

Question 19

________ is the process of coordinating various tasks, functions, and divisions to work together and not be at cross-purposes.
A) Subunit orientation
B) Integration
C) Differentiation
D) Decentralization

Accepted Answer

Integration refers to the process of coordinating various tasks, functions, and divisions to work together and not be at cross-purposes. Subunit orientation refers to the degree to which a department or division is focused on its own goals versus the goals of the organization as a whole. Differentiation refers to the process of creating different units within an organization to handle different functions or tasks. Decentralization refers to the process of delegating decision-making authority to lower-level employees.

Question 20

Quality control is a part of ________ function.
A) managerial
B) support
C) production
D) maintenance

Accepted Answer

Quality control is an integral part of the production function as it involves checking and testing the products during the manufacturing process to ensure that they meet the desired quality standards before they are released for sale or distribution.

Quiz 4: Basic Challenges of Organizational Design

Robert Downs, the CEO of a manufacturing firm, wants to improve the communication between marketing and production departments. He asks one manager from each department to coordinate the communication between these departments. Identify the integrating mechanism used in this case.

A(n) ________ is a classification of people in an organization according to authority and rank.

________ functions manage and improve the efficiency of an organization's conversion processes to create more value.

________ functions facilitate the control and coordination of activities within and among departments.

________ functions allow an organization to adjust to changes in the environment.

Which of the following functions facilitate an organization's control of its relations with its environment and stakeholders?

Which of the following is an adaptive function?

The marketing and manufacturing managers of the sportswear division of a sports goods company meet to discuss the launch of a new line of football jerseys. The integrating technique used in this case is ________.

Which of the following refers to the way in which an organization designs its hierarchy of authority and creates reporting relationships to link organizational roles and subunits?

Recruiting and training employees to improve skills is a(n) ________ function.

________ refers to the way in which an organization groups organizational tasks into roles and roles into subunits.

Which of the following is the simplest integrating technique?

A ________ is a subunit composed of a group of people, working together, who possess similar skills or use the same kind of knowledge, tools, or techniques to perform their jobs.

Which of the following is an integrating mechanism where an existing manager meets face to face to coordinate activities?

________ is the process by which an organization allocates people and resources to organizational tasks and establishes the task and authority relationships that allow the organization to achieve its goals.

A salesperson for a computer accessories manufacturer reports to the sales manager of the computer screen division. Identify the integrating technique used in this case.

________ is an integration mechanism where a specific manager is given responsibility for coordinating with managers from other subunits on behalf of his or her subunit.

________ is the power to hold people accountable for their actions and to make decisions about how to invest and use organizational resources.

________ is the process of coordinating various tasks, functions, and divisions to work together and not be at cross-purposes.

Quality control is a part of ________ function.