Question 1

When comparing profit business managers to not-for-profit managers, which of the following statements is true?
A)Not-for-profit managers don't care about costs.
B)Not-for-profit managers are more constrained by administrative procedures.
C)Profit managers are more motivated.
D)They differ in the measure of performance.
E)Profit managers are more rational and apolitical.

Accepted Answer

The main difference between profit and not-for-profit managers is the measure of performance. Profit managers are primarily motivated by financial outcomes, while not-for-profit managers focus on achieving their organization's mission and serving their community. Therefore, the measure of performance for profit managers is profit or revenue, while for not-for-profit managers it may be the number of people served, the impact on the community, or the achievement of specific goals related to their mission. Choices A, B, C, and E are incorrect because they are either false or generalize the behavior of all managers in these sectors, which is not accurate.

Question 2

When your textbook compared the roles of managers in small business compared to those in large organisations, it found that ________.
A)the most important concerns of a manager in a large organisation are directed externally
B)the entrepreneurial role is most important to managers in large firms
C)managers in large organisations are more likely to be generalists than small business managers
D)the small business manager's most important role is that of spokesperson
E)both are equally concerned about the structure of their organisations

Accepted Answer

In small businesses, managers often have to take on multiple roles, including being the spokesperson, due to limited resources and personnel.

Question 3

Which of the following skills are mentioned in the textbook as being equally important at all levels of management?
A)technical
B)conceptual
C)human
D)empirical
E)functional

Accepted Answer

The answer of Which of the following skills are mentioned...

Question 4

A study found that the most important role of a small business manager is ________.
A)as specialist
B)as spokesperson
C)in resource allocation
D)in controlling
E)in human resources

Accepted Answer

The answer of A study found that the most important...

Question 5

In small firms, the management role of ________ is of low importance.
A)entrepreneur
B)spokesperson
C)figurehead
D)disseminator

Accepted Answer

The answer of In small firms, the management role of...

Question 6

Which of the following types of skills is described with terms such as abstract situations and visualisation?
A)strategic
B)human
C)conceptual
D)interpersonal
E)technical

Accepted Answer

The terms "abstract situations" and "visualization" are typically associated with conceptual skills, which involve the ability to think critically and creatively, analyze complex problems, and see the big picture. Strategic skills involve long-term planning and decision-making, human skills are focused on interpersonal relations and communication, technical skills relate to specific abilities and knowledge in a particular field, and interpersonal skills involve working effectively with others.

Question 7

Which of the following is NOT associated with managerial human skills?
A)build cooperative effort within a team
B)to motivate and to manage conflict
C)ability to work well with and understand others
D)being sensitive to their subordinates perceptions, needs and motivation
E)techniques to perform specific tasks proficiently

Accepted Answer

Managerial human skills are related to interpersonal relationships and communication within a team or organization. Techniques to perform specific tasks proficiently are technical skills, which are also important but not considered as part of managerial human skills.

Question 8

Which of the following phrases is best associated with managerial conceptual skills?
A)decision-making
B)communicating with customers
C)technical skills
D)product knowledge
E)motivating subordinates

Accepted Answer

Managerial conceptual skills involve the ability to analyze complex situations, identify patterns, and make strategic decisions. Decision-making is therefore the best phrase associated with this skillset. The other options (communicating with customers, technical skills, product knowledge, and motivating subordinates) are more closely associated with other aspects of management such as communication, technical expertise, or leadership.

Question 9

In large firms, the management role of ________ is most important.
A)liaison
B)resource allocator
C)monitor
D)entrepreneur
E)disturbance handler

Accepted Answer

In large firms, with a diverse array of resources and departments, the management role of a resource allocator is critical. These managers must distribute resources according to a company's priorities, balancing time, money, and manpower to ensure maximum efficiency and productivity.

Question 10

Which of the following is NOT true about how small-business managers spend their time?
A)looking for business opportunities
B)meeting customers
C)operating as a specialist
D)directly observing their business system
E)stimulating change

Accepted Answer

Small-business managers typically do not have the luxury of operating solely as a specialist, as they often need to wear multiple hats and be involved in various aspects of the business. The other options listed (looking for business opportunities, meeting customers, directly observing their business system, and stimulating change) are all common tasks for small-business managers.

Question 11

In large firms, the management role of ________ is of low importance.
A)disseminator
B)spokesperson
C)leader
D)entrepreneur
E)figurehead

Accepted Answer

The answer of In large firms, the management role of...

Question 12

Not-for-profit organisations are not concerned with efficiency.

Accepted Answer

Not-for-profit organizations may have different goals and motives than for-profit organizations, but they still strive for efficiency in achieving their mission and using their resources effectively. In fact, without efficient operations, not-for-profit organizations may struggle to achieve their objectives and secure funding from donors and supporters.

Question 13

In a short essay, list and discuss seven of the 10 managerial roles according to Mintzberg.Include specific examples of each role and group each according to interpersonal, informational and decisional roles.

Accepted Answer

The answer of In a short essay, list and discuss...

Question 14

As managers move up in organisations, they tend to need more ________.
A)technical skills
B)supervision
C)budgeting skills
D)conceptual skills
E)human skills

Accepted Answer

As managers move up in organizations, they need to understand the overall functioning of the organization, including strategic planning, decision-making processes, and the relationships between different departments. These skills are called conceptual skills and are essential for top-level management positions. Technical skills become less important as managers move up the hierarchy, as they rely more on their subordinate's expertise in these areas. Supervision and budgeting skills are important but don't necessarily become more crucial as managers move up in organizations. Human skills, or interpersonal skills, are important for all levels of management.

Question 15

According to the textbook, ________ skills involve the ability to work well with other people, both individuals and in a group.
A)conceptual
B)human
C)empirical
D)technical
E)functional

Accepted Answer

Human skills involve the ability to work well with other people, both individuals and in a group.

Question 16

According to your textbook, studies that have compared preferred managerial practices between countries have found that ________.
A)there is support for the universality of management concepts internationally
B)the management concepts of this book would need to be modified if you wished to apply them to India or China
C)economic, political, social and cultural environment do not alter the basic fundamentals of management
D)increasing globalisation of world business will do little to diminish the difference in management practices between countries
E)Australia, New Zealand, the United States, Canada and Britain all have very different concepts of management practice

Accepted Answer

Management concepts often need to be adapted to fit the specific economic, political, social, and cultural contexts of countries like India or China.

Question 17

In discussing small business, your textbook used the following definition, 'a small business will be any independently owned and operated, profit-seeking enterprise that has fewer than ________ employees.'
A)20
B)10
C)100
D)75
E)5

Accepted Answer

The answer of In discussing small business, your textbook used...

Question 18

A not-for-profit organisation, such as a public library, cannot be considered an organisation.

Accepted Answer

A not-for-profit organisation, such as a public library, can be considered an organisation. It is a type of organisation that operates for purposes other than making a profit.

Question 19

Which of the following would best describe the managerial work of a supervisor in a reservations section at Singapore Airlines, compared with the work of the CEO of the airline?
A)The supervisor is basically an organiser, whereas the CEO would mainly be a decision-maker.
B)The differences are of degree and emphasis, not of function.
C)It is unlikely that the CEO would be involved in organising activities.
D)The supervisor's work rarely involves technical skills.
E)The supervisor would be heavily involved in motivating others, whereas this would not be part of the CEO's work.

Accepted Answer

Both the supervisor in a reservations section and the CEO of Singapore Airlines would have managerial duties that include planning, organising, leading, and controlling. However, the CEO's role would have a greater emphasis on decision-making and strategic planning, while the reservations supervisor's role would have a greater emphasis on organising and ensuring the smooth operation of day-to-day tasks. Overall, the differences in their roles are of degree and emphasis, rather than a difference in function.

Question 20

In considering the importance of managerial roles in large firms, four of the following are of moderate importance to managers in large firms.Which is the ODD ONE OUT?
A)liaison
B)monitor
C)disturbance handler
D)negotiator
E)resource allocator

Accepted Answer

Resource allocator is the odd one out because it is of high importance to managers in large firms, while the other four roles are of moderate importance.

Quiz 1: Introduction to Organisations and Management

When comparing profit business managers to not-for-profit managers, which of the following statements is true?

When your textbook compared the roles of managers in small business compared to those in large organisations, it found that ________.

Which of the following skills are mentioned in the textbook as being equally important at all levels of management?

A study found that the most important role of a small business manager is ________.

In small firms, the management role of ________ is of low importance.

Which of the following types of skills is described with terms such as abstract situations and visualisation?

Which of the following is NOT associated with managerial human skills?

Which of the following phrases is best associated with managerial conceptual skills?

In large firms, the management role of ________ is most important.

Which of the following is NOT true about how small-business managers spend their time?

In large firms, the management role of ________ is of low importance.

Not-for-profit organisations are not concerned with efficiency.

In a short essay, list and discuss seven of the 10 managerial roles according to Mintzberg.Include specific examples of each role and group each according to interpersonal, informational and decisional roles.

As managers move up in organisations, they tend to need more ________.

According to the textbook, ________ skills involve the ability to work well with other people, both individuals and in a group.

According to your textbook, studies that have compared preferred managerial practices between countries have found that ________.

In discussing small business, your textbook used the following definition, 'a small business will be any independently owned and operated, profit-seeking enterprise that has fewer than ________ employees.'

A not-for-profit organisation, such as a public library, cannot be considered an organisation.

Which of the following would best describe the managerial work of a supervisor in a reservations section at Singapore Airlines, compared with the work of the CEO of the airline?

In considering the importance of managerial roles in large firms, four of the following are of moderate importance to managers in large firms.Which is the ODD ONE OUT?