Kosmic Kan produces Kaos,a leading edge computer game.It is implementing a balanced scorecard to assess performance across multiple dimensions.Which is not an appropriate measure?
A) Financial: increase earnings per share by $0.12
B) Customer: add customer value
C) Learning and innovation: recruit 50 new staff from leading schools
D) Internal processes: reduce programming errors by 3%
E) None of the choices are correct
Correct Answer:
Verified
Q1: Which is not true of Total Quality
Q2: Zagart's Zambonis manufactures Zambonis (ice
Q3: The balanced scorecard as a measure of
Q4: The balanced scorecard approach
A)Derives its name from
Q5: Typical measures of quality include:
A)percentage of defects
B)dollars
Q6: Typical quality improvements include:
A)product redesign
B)electronic defect detection
C)alteration
Q7: Which is false of just-in-time (JIT)manufacturing systems?
A)Demand
Q9: Internal accounting systems,including performance measures,affect behavior.It
Q10: Zagart's Zambonis manufactures Zambonis (ice
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