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Business
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Effective Human Relations
Quiz 4: Building High Self-Esteem
Path 4
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Question 41
Short Answer
When Rafael turns in work that is late or sub-par,he makes excuses that blame other people and events.When people congratulate him on a job well done,he usually says he "got lucky this time." Rafael attributes his actions and results to a(n) ____________________.
Question 42
Short Answer
Often before interviews or meetings,Sara practices ____________________ by telling herself to feel how her confidence makes her "heartbeat slow,like the soft,gentle drops of a leaking faucet."
Question 43
Essay
A teenage friend is struggling with his self-esteem.What should he understand about development of self-esteem during this critical time?
Question 44
Short Answer
The field of ____________________ is concerned with the genetic and environmental factors causing developmental changes over a person's lifetime.
Question 45
Essay
Define self-concept and explain how an individual's self-concept develops.
Question 46
Short Answer
Alan Jackson achieved stardom by having strong ____________________.He learned to appreciate his own worth,believe in his ability to succeed,recover quickly from setbacks,and be accountable for his own actions.
Question 47
Multiple Choice
Case 4.1 Bill is concerned about Tim's self-esteem.Tim's attitudes about himself have begun affecting his work.Tim is just consumed with the fear of failure.He keeps telling himself that he's a failure,there's no use trying,and he can't do any better.Bill says to Tim,"It's good that you know what you can and can't do;that helps you be more realistic about life.You just need to think of these matters in positive terms rather than hating yourself." Bill manages Tim by telling him that he appreciates his hard work.Bill points out the things Tim does well and regularly explains to Tim that he expects great things of him.After a few weeks,Tim begins to perform more effectively and his fear of failure decreases.Bill further takes Tim "under his wing" and begins to advise him on professional behavior,gives him time to explain ideas and his concerns,and even becomes an advocate for Tim with Bill's boss. -Refer to Case 4.1.What strategy might Bill suggest that Tim could use to build his self-esteem?
Question 48
Short Answer
Regina is actively helping Mary in her career.Regina is giving her advice,coaching her on job performance,and acting as a "devil's advocate" as she considers various decisions.Regina is acting as a(n) ____________________.