If you must deliver bad news, ask ________ to help you choose the direct or indirect approach for delivering the message.
A) Will the reader be shocked by the news?
B) How important is the news to the reader?
C) Does the reader prefer, short direct messages?
D) Ask all of the above.
Correct Answer:
Verified
Q1: Instead of announcing the bad news up
Q2: The buffer of a negative message
A)should be
Q3: In a negative message organized using the
Q4: When you're planning a negative message, _
Q7: A good way to deliver bad news
Q8: Consider the following statements. Which one of
Q9: When you deliver negative messages, you
A)should always
Q10: According to the indirect approach for delivering
Q11: If you choose to apologize in a
Q32: A poorly written buffer can
A)trivialize the reader's
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