In a negative message organized using the indirect approach, the reasons that justify the negative decision
A) are so obvious that you don't need to mention them.
B) come directly after the buffer and follow naturally from it.
C) should be glossed over quickly.
D) should be long and roundabout to cushion the negative aspects.
Correct Answer:
Verified
Q1: Instead of announcing the bad news up
Q2: The buffer of a negative message
A)should be
Q4: When you're planning a negative message, _
Q6: If you must deliver bad news, ask
Q7: A good way to deliver bad news
Q8: Consider the following statements. Which one of
Q9: When you deliver negative messages, you
A)should always
Q10: According to the indirect approach for delivering
Q11: If you choose to apologize in a
Q32: A poorly written buffer can
A)trivialize the reader's
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