Consider the following statements. Which one of them is phrased in a negative way?
A)Please clarify your request.
B)Your copier will be repaired next week.
C)Your payment is late.
D)Thank you for sharing your concerns about your shopping experience.

Question

Quizplus · Accepted Answer

C)"Your payment is late" does not consider the situation from the recipient's point of view. Instead, it focuses on his/her failure, which is likely to alienate the recipient.

Consider the Following Statements