Customer value arises from the similarity of products to others, the product is low priced, and the ability of the organization to respond to customer needs.
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Q6: Strengths are resources that the organization possesses
Q7: When customers purchase a product, they are
Q8: Dynamic capabilities are an organization's ability to
Q9: Organizational capabilities are regular, predictable, and sequential
Q10: Identifying and agreeing on the key competencies
Q12: Every organization needs goals at all levels
Q13: Core competencies are the organization's major value-creating
Q14: Distinctive organizational competencies are the common capabilities
Q15: Value chain analysis is a systematic way
Q16: Weaknesses are resources and capabilities that are
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