The ability of Hampton Inn to provide customers moderately-priced accommodation with all the amenities and conveniences travelers want is an example of
A) contributing to superior customer value.
B) a second-to-market philosophy.
C) operating under a benchmarking philosophy.
D) providing a system that is easily duplicated.
E) None of the answer choices is correct.
Correct Answer:
Verified
Q18: An internal audit is similar to a
Q19: Organizational capabilities are the special and unique
Q20: One criterion that could be used to
Q21: Factors like Coca-Cola's brand name "Coke" and
Q22: Resources that the organization possesses and capabilities
Q24: Customer value is determined by
A) a unique
Q25: Characteristics of dynamic capabilities include all of
Q26: Core competencies cannot be a source of
Q27: Southwest's capability of quick gate turnaround time
Q28: A systematic way of examining all of
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