Organizational capabilities are the special and unique processes that distinguish the organization from its competitors.
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Q14: Distinctive organizational competencies are the common capabilities
Q15: Value chain analysis is a systematic way
Q16: Weaknesses are resources and capabilities that are
Q17: The first step in the capabilities assessment
Q18: An internal audit is similar to a
Q20: One criterion that could be used to
Q21: Factors like Coca-Cola's brand name "Coke" and
Q22: Resources that the organization possesses and capabilities
Q23: The ability of Hampton Inn to provide
Q24: Customer value is determined by
A) a unique
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