An organization's special capabilities including skills, technology, and resources that distinguish it from other organizations and provide customer value, are referred to as
A) points of differences.
B) sustainable advantages.
C) core values.
D) points of similarity.
E) competencies.

Question

Quizplus · Accepted Answer

Competencies refer to the unique capabilities, skills, and resources that distinguish an organization from its competitors and provide value to customers.

An Organization's Special Capabilities Including Skills, Technology, and Resources That