Ronald, a production manager at FindSolutions Inc., finds that his organization's process efficiency has reduced over the past three years. He asks one the supervisors to set up two groups of 10 workers each. He assigns these groups the responsibility to assess the company's processes, make decisions, and evaluate factors that reduce efficiency. In the context of quality improvement methods, Ronald is engaging ________.
A) employee involvement teams
B) statistical process control
C) the zero-defects approach
D) lean process improvement

Question

Quizplus · Accepted Answer

Ronald is engaging employee involvement teams, which is a quality improvement method that involves empowering employees to actively participate in identifying and solving problems related to quality and efficiency. These teams work together to identify areas of inefficiency and recommend solutions to improve the overall process.

Ronald, a Production Manager at FindSolutions Inc