While waiting to catch the school bus, you observe several friends discussing about why they like their smartphone versus their friend's phone, which happened to be different. These individuals are attempting to influence others by:
A)personal selling.
B)opinion making.
C)publicity.
D)word of mouth.

Question

Quizplus · Accepted Answer

The situation described involves individuals discussing their personal preferences for their own smartphones compared to a friend's, with the goal of potentially influencing others to prefer their own phone. This is an example of word of mouth communication, where personal opinions and experiences are shared in an informal, interpersonal setting.

While Waiting to Catch the School Bus, You Observe Several