Question 1

Weber's concept of bureaucratic management supported qualification­based hiring and merit­based promotion.

Accepted Answer

Weber's concept of bureaucratic management emphasized the importance of qualifications for hiring and merit for promoting employees.

Question 2

According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference in which
managers don't really care if the request is met or the directive is performed.

Accepted Answer

Chester Barnard proposed that within the zone of indifference, employees are indifferent to managerial requests or directives, meaning they will comply without objection as long as the request falls within this zone. It's not about managers not caring if the request is met, but about employees being willing to comply without resistance.

Question 3

The point of integrative conflict resolution is to have both parties indicate their preferences and then work together to find an alternative that meets the needs of both.

Accepted Answer

Integrative conflict resolution involves collaborating and finding a solution that satisfies the needs and interests of both parties involved in the conflict. Both parties will express their preferences, priorities, and concerns, and work together towards finding a common ground or an alternative solution that will benefit everyone.

Question 4

According to bureaucratic management principles, those higher in the chain of command do not have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain.

Accepted Answer

According to bureaucratic management principles, those higher in the chain of command do have the right to give commands, take action, and make decisions concerning activities occurring below them in the chain. This is because bureaucratic management is based on a clear hierarchy and division of labor, with authority flowing downwards and rules and procedures governing decision-making.

Question 5

Elton Mayo was one of the first researchers to focus on studying human relations management.

Accepted Answer

Elton Mayo is considered one of the pioneers of human relations management, and his Hawthorne Studies in the 1920s and 1930s were groundbreaking in the field of management.

Question 6

The Hawthorne Studies proved that financial incentives were not necessarily the most important motivator for workers.

Accepted Answer

The Hawthorne Studies found that factors such as social interaction, recognition, and feeling valued by the company were important motivators for workers, not just financial incentives.

Question 7

A Gantt chart can be used to track informal communication paths.

Accepted Answer

A Gantt chart is a visual tool used for project management to track the timing of tasks, dependencies, and schedule. It is not meant for tracking communication paths, formal or informal.

Question 8

Because of Eli Whitney's ideas for increasing production in a gun­manufacturing operation, most products are
manufactured today using standardized, interchangeable parts.

Accepted Answer

Eli Whitney's ideas for introducing standardized, interchangeable parts in gun manufacturing revolutionized the manufacturing industry and became the basis for modern mass production techniques.

Question 9

Mary Parker Follett believed that managers could best deal with conflict through compromise.

Accepted Answer

Mary Parker Follett believed that managers could best deal with conflict through integration and finding solutions that satisfy the needs and interests of all parties involved rather than through compromise.

Question 10

Henri Fayol classified management functions into five categories.

Accepted Answer

Henri Fayol classified management functions into five categories: planning, organizing, commanding, coordinating, and controlling.

Question 11

Technological management involves managing the production of goods and services.

Accepted Answer

The answer of Technological management involves managing the production of...

Question 12

One of the most commonly used operations management tools is cognitive mapping which is used to better understand the psychology of the workers.

Accepted Answer

Cognitive mapping is primarily used for understanding and analyzing how individuals or groups perceive and navigate their physical or abstract environments, rather than specifically focusing on the psychology of workers in operations management.

Question 13

According to the systems approach to management, an open system can function without interacting with its environment.

Accepted Answer

According to the systems approach to management, an open system is one that interacts with its environment and relies on inputs and outputs from that environment to function properly. Therefore, an open system cannot function without interacting with its environment.

Question 14

According to Weber's bureaucratic management, people should lead by virtue of their rational­legal authority.

Accepted Answer

According to Weber's bureaucratic management, people in positions of authority should lead based on their rational-legal authority, which is the authority that comes from their position in the organization and their adherence to established rules and procedures.

Question 15

One of the limitations of bureaucratic management is the resistance of bureaucracies to change.

Accepted Answer

Bureaucratic management is characterized by strict rules and procedures, hierarchical structure, and clear division of tasks and responsibilities. While these traits can result in efficient and consistent operations, they can also create resistance to change. Bureaucracies often prioritize maintaining the status quo and following established procedures, which can make it difficult for managers to implement new ideas or respond quickly to changing circumstances. This can limit organizational agility and innovation.

Question 16

A systems approach to management encourages managers to view each division as a separate, vital organism.

Accepted Answer

A systems approach to management encourages managers to complicate their thinking by looking for connections between the different parts of the organization.

Question 17

According to Fayol's 14 principles of management, esprit de corps is a source of major organizational conflict.

Accepted Answer

Esprit de corps, which means a spirit of unity and harmony among the members of a group, is actually seen as a positive factor in Fayol's 14 principles of management. It promotes teamwork and cohesiveness within the organization.

Question 18

One of the advantages of a systems view of management is that it forces managers to be aware of how the environment affects specific parts of the organization.

Accepted Answer

A systems view of management emphasizes the interconnectedness and interdependence of various parts of an organization and how they are influenced by external factors. This means that managers are required to consider the impact of environmental factors (such as market trends, government regulations, and technological advancements) on different parts of the organization and how they interact with each other. This enables managers to make more informed decisions that take into account the broader context of the organization and its environment.

Question 19

The contingency approach to management holds that there is not one best way to manage an organization.

Accepted Answer

The contingency approach states that management practices must be tailored to fit the unique needs of a particular organization, and that there is no one "best" way to manage in all situations.

Question 20

Which of the following statements about the beginnings of management is true?
A) Job enrichment was developed during the last half of the twentieth century.
B) Management as a field of study is only about 125 years old.
C) Information management appeared with the first computers.
D) The use of management functions would have made the building of the Egyptian pyramids more efficient.
E) All of the above statements about the origin of management are true.

Accepted Answer

While various management techniques have been used throughout history, the formal field of management as studied in universities and business schools is relatively new, dating back only about 125 years. Job enrichment, information management, and the use of management functions are all more recent developments within the broader field of management. The efficiency of building the pyramids is debated, and it is unclear whether the use of modern management techniques would have made a significant impact on their construction.

Quiz 2: History of Management

Weber's concept of bureaucratic management supported qualificationbased hiring and meritbased promotion.

According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference in which managers don't really care if the request is met or the directive is performed.

The point of integrative conflict resolution is to have both parties indicate their preferences and then work together to find an alternative that meets the needs of both.

According to bureaucratic management principles, those higher in the chain of command do not have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain.

Elton Mayo was one of the first researchers to focus on studying human relations management.

The Hawthorne Studies proved that financial incentives were not necessarily the most important motivator for workers.

A Gantt chart can be used to track informal communication paths.

Because of Eli Whitney's ideas for increasing production in a gunmanufacturing operation, most products are manufactured today using standardized, interchangeable parts.

Mary Parker Follett believed that managers could best deal with conflict through compromise.

Henri Fayol classified management functions into five categories.

Technological management involves managing the production of goods and services.

One of the most commonly used operations management tools is cognitive mapping which is used to better understand the psychology of the workers.

According to the systems approach to management, an open system can function without interacting with its environment.

According to Weber's bureaucratic management, people should lead by virtue of their rationallegal authority.

One of the limitations of bureaucratic management is the resistance of bureaucracies to change.

A systems approach to management encourages managers to view each division as a separate, vital organism.

According to Fayol's 14 principles of management, esprit de corps is a source of major organizational conflict.

One of the advantages of a systems view of management is that it forces managers to be aware of how the environment affects specific parts of the organization.

The contingency approach to management holds that there is not one best way to manage an organization.

Which of the following statements about the beginnings of management is true?

Quiz 2: History of Management

Weber's concept of bureaucratic management supported qualification­based hiring and merit­based promotion.

According to Chester Barnard, for many managerial requests or directives, there is a zone of indifference in which managers don't really care if the request is met or the directive is performed.

The point of integrative conflict resolution is to have both parties indicate their preferences and then work together to find an alternative that meets the needs of both.

According to bureaucratic management principles, those higher in the chain of command do not have the right to give commands, take action, and make decisions concerning activities occurring anywhere below them in the chain.

Elton Mayo was one of the first researchers to focus on studying human relations management.

The Hawthorne Studies proved that financial incentives were not necessarily the most important motivator for workers.

A Gantt chart can be used to track informal communication paths.

Because of Eli Whitney's ideas for increasing production in a gun­manufacturing operation, most products are manufactured today using standardized, interchangeable parts.

Mary Parker Follett believed that managers could best deal with conflict through compromise.

Henri Fayol classified management functions into five categories.

Technological management involves managing the production of goods and services.

One of the most commonly used operations management tools is cognitive mapping which is used to better understand the psychology of the workers.

According to the systems approach to management, an open system can function without interacting with its environment.

According to Weber's bureaucratic management, people should lead by virtue of their rational­legal authority.

One of the limitations of bureaucratic management is the resistance of bureaucracies to change.

A systems approach to management encourages managers to view each division as a separate, vital organism.

According to Fayol's 14 principles of management, esprit de corps is a source of major organizational conflict.

One of the advantages of a systems view of management is that it forces managers to be aware of how the environment affects specific parts of the organization.

The contingency approach to management holds that there is not one best way to manage an organization.

Which of the following statements about the beginnings of management is true?

Weber's concept of bureaucratic management supported qualificationbased hiring and meritbased promotion.

Because of Eli Whitney's ideas for increasing production in a gunmanufacturing operation, most products are manufactured today using standardized, interchangeable parts.

According to Weber's bureaucratic management, people should lead by virtue of their rationallegal authority.