Question 1

According to Weber, a bureaucracy .

Accepted Answer

According to Weber, a bureaucracy is the exercise of control on the basis of knowledge, expertise, or experience. It is characterized by hierarchical authority structures, clear division of labor, and formalized procedures and rules. Political connections or family connections should not determine an individual's power base within a bureaucracy. Behavioral reinforcement theory and scheduled, periodic corrective actions are not central to the concept of a bureaucracy.

Question 2

Which management theorist would most likely have said, "The success of an enterprise generally depends much more on the administrative ability of its leaders than on their technical ability"?

Accepted Answer

Henri Fayol is known for his administrative theory, which emphasizes the importance of administrative functions such as planning, organizing, commanding, coordinating, and controlling. He believed that the success of an enterprise depends on the administrative ability of leaders, which includes their ability to coordinate the efforts of employees towards common goals. Fayol believed that technical ability was important, but not sufficient, for effective leadership.

Question 3

occurs when workers deliberately slow down their pace or restrict their work outputs.

Accepted Answer

Soldiering is the term used to describe workers who intentionally limit their productivity in order to avoid being given more work or to avoid putting in extra effort. It is also referred to as "underloading" or "goldbricking".

Question 4

Which of the following management theorists used his own personal experiences as a CEO to create his theory of management?

Accepted Answer

Henri Fayol used his own personal experiences as a CEO of a mining company to develop his theory of management. He believed that there were five primary functions of management: planning, organizing, commanding, coordinating, and controlling. His ideas have had a lasting impact on the field of management and are still studied and applied today.

Question 5

Which management theorist would most likely have said, "The greatest waste in the world comes from needless, ill­ directed, and ineffective motions"?

Accepted Answer

The Gilbreth's are famous for using motion studies to reduce or eliminate unnecessary and
repetitive motions.

Question 6

Which of the following is NOT associated with Max Weber's bureaucratic management?

Accepted Answer

Span of management is not explicitly associated with Max Weber's bureaucratic management. However, Weber did argue that a clearly defined hierarchy was necessary for bureaucratic management, which could potentially impact the span of management (i.e. the number of subordinates a manager can effectively supervise). Nonetheless, B is the best answer choice as it is not one of the core elements of Weber's bureaucratic management system.

Question 7

The Gantt chart .

Accepted Answer

The Gantt chart is a visual representation of a project schedule that shows when and where tasks need to be completed in order to complete a job in a timely manner. It was developed by Henry Gantt in the early 20th century and is still widely used today in project management. It is not a precursor to the organizational chart, nor is it a method for continuous training of front-line employees. While it was developed during the time of scientific management, it remains a useful tool for modern project management. It is also not specifically used for breaking down jobs into their smallest common denominator, although it can be used to break down larger tasks into smaller, more manageable sub-tasks.

Question 8

At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing .

Accepted Answer

Max Weber was developing bureaucratic management in Europe around the same time as management theorists were developing scientific management principles in the United States.

Question 9

Frank and Lillian Gilbreth are important to management because they .

Accepted Answer

Frank and Lillian Gilbreth are most well-known for their contributions to efficiency and productivity through the use of motion studies. They analyzed worker movements and eliminated unnecessary or repetitive motions, leading to more efficient work processes.

Question 10

Prior to the development of scientific management principles, workers whose work pace was significantly faster than the normal pace in their work group were known as and were often unpopular with their fellow workers.

Accepted Answer

The term "rate busters" refers to workers who work at a significantly faster pace than their coworkers and can thus increase the overall production rate. However, they were often unpopular with their fellow workers, who saw them as threatening their job security by making it seem that fewer workers were needed to complete the same amount of work.

Question 11

Henri Fayol is responsible for developing .

Accepted Answer

Henri Fayol is known as the father of administrative management. He developed 14 principles of management that are still used today in various organizations. He emphasized the importance of planning, organizing, commanding, coordinating, and controlling to achieve organizational goals.

Question 12

In the past, battlefield surgery was crude and often ineffective. Which of the following management theorists would most likely have used their understanding of how work is done to help surgeons eliminate unnecessary motions, operate more efficiently, and save more lives by closely studying how surgeries were performed?

Accepted Answer

The Gilbreths developed motion study to eliminate unnecessary motions in work.

Question 13

A contractor was feeling defeated because the job he was working on was so far behind schedule. As he looked at the job site, he saw one worker moving bricks by carrying two at a time from where they were unloaded to where they were needed. He saw another climbing up a ladder with a few shingles, climbing back down to get more, and then repeating the process. Which management process could be used to determine how the workers could perform their tasks more efficiently?

Accepted Answer

Time and motion studies involve analyzing the tasks involved in a job and determining the most efficient way to perform them. This would be the best management process in determining how the workers could perform their tasks more efficiently. The contractor could observe and time the workers as they perform their tasks and use the data to make changes to the process, such as using a cart to move multiple bricks at once or having more shingles easily accessible to the worker on the ladder.

Question 14

How did the Industrial Revolution change jobs and organizations?

Accepted Answer

The Industrial Revolution introduced machines that could perform tasks previously done by skilled artisans, leading to the replacement of high-paid, skilled workers with low-paid, unskilled workers running machines.

Answer: E
 With the introduction of large-scale production, managers had to learn how to delegate tasks and responsibilities to employees to ensure efficiency and productivity.

Question 15

Which of the following is NOT part of the principles of scientific management?

Accepted Answer

The other choices are all part of the principles of scientific management. However, using group dynamics is not explicitly mentioned as a principle of scientific management.

Question 16

₃₀_._Prio_r_t_o_th_e_introductio_n_of _,_fiv_e_worker_s_eac_h_give_n_a_n_identica_l_tas_k_coul_d_us_e_fiv_e_differen_t_method_s_to Perform the task with some methods being significantly more efficient than others.

Accepted Answer

Scientific management focuses on finding the most efficient method for completing a task, which aligns with the prompt's goal of finding the most efficient method for performing the task. The other management methods listed may not have as strong of a focus on efficiency or may not be as applicable to this specific task.

Question 17

Frederick Taylor is famous for .

Accepted Answer

Frederick Taylor is primarily famous for creating the principles of scientific management, which emphasized the use of time and motion studies to improve efficiency and productivity in the workplace. While he did contribute to the development of management principles and functions, his most significant contribution was the concept of scientific management.

Question 18

In which of the following situations would a Gantt chart be appropriate to use?

Accepted Answer

A Gantt chart can be used in all of these situations to help with project planning and scheduling. It is a visual representation of a project timeline, showing tasks and their dependencies, milestones, deadlines, and progress. It is useful for tracking the progress of a project and identifying any potential delays.

Question 19

The goal of scientific management is to .

Accepted Answer

The goal of scientific management is to find the one best way to perform each task. This involves breaking down tasks into smaller, simpler components, measuring and analyzing the performance of workers, and implementing standardized methods to improve efficiency and productivity.

Question 20

is best known for developing the five functions of managers and the fourteen principles of management.

Accepted Answer

Henri Fayol is best known for developing the five functions of managers (planning, organizing, commanding, coordinating, and controlling) and the fourteen principles of management (division of work, authority and responsibility, unity of command, unity of direction, subordination of individual interests to the general interest, remuneration, centralization, scalar chain, order, equity, stability of tenure of personnel, initiative, esprit de corps, and discipline).

Quiz 2: History of Management

According to Weber, a bureaucracy .

Which management theorist would most likely have said, "The success of an enterprise generally depends much more on the administrative ability of its leaders than on their technical ability"?

occurs when workers deliberately slow down their pace or restrict their work outputs.

Which of the following management theorists used his own personal experiences as a CEO to create his theory of management?

Which management theorist would most likely have said, "The greatest waste in the world comes from needless, ill directed, and ineffective motions"?

Which of the following is NOT associated with Max Weber's bureaucratic management?

The Gantt chart .

At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing .

Frank and Lillian Gilbreth are important to management because they .

Prior to the development of scientific management principles, workers whose work pace was significantly faster than the normal pace in their work group were known as and were often unpopular with their fellow workers.

Henri Fayol is responsible for developing .

How did the Industrial Revolution change jobs and organizations?

Which of the following is NOT part of the principles of scientific management?

₃₀_._Prio_r_t_o_th_e_introductio_n_of _,_fiv_e_worker_s_eac_h_give_n_a_n_identica_l_tas_k_coul_d_us_e_fiv_e_differen_t_method_s_to Perform the task with some methods being significantly more efficient than others.

Frederick Taylor is famous for .

In which of the following situations would a Gantt chart be appropriate to use?

The goal of scientific management is to .

is best known for developing the five functions of managers and the fourteen principles of management.

Quiz 2: History of Management

According to Weber, a bureaucracy .

Which management theorist would most likely have said, "The success of an enterprise generally depends much more on the administrative ability of its leaders than on their technical ability"?

occurs when workers deliberately slow down their pace or restrict their work outputs.

Which of the following management theorists used his own personal experiences as a CEO to create his theory of management?

Which management theorist would most likely have said, "The greatest waste in the world comes from needless, ill­ directed, and ineffective motions"?

Which of the following is NOT associated with Max Weber's bureaucratic management?

The Gantt chart .

At about the same time as management theorists were developing scientific management principles in the United States, Max Weber was in Europe developing .

Frank and Lillian Gilbreth are important to management because they .

Prior to the development of scientific management principles, workers whose work pace was significantly faster than the normal pace in their work group were known as and were often unpopular with their fellow workers.

Henri Fayol is responsible for developing .

How did the Industrial Revolution change jobs and organizations?

Which of the following is NOT part of the principles of scientific management?

30. Prior to the introduction of , five workers each given an identical task could use five different methods to Perform the task with some methods being significantly more efficient than others.

Frederick Taylor is famous for .

In which of the following situations would a Gantt chart be appropriate to use?

The goal of scientific management is to .

is best known for developing the five functions of managers and the fourteen principles of management.

Which management theorist would most likely have said, "The greatest waste in the world comes from needless, ill directed, and ineffective motions"?

₃₀_._Prio_r_t_o_th_e_introductio_n_of _,_fiv_e_worker_s_eac_h_give_n_a_n_identica_l_tas_k_coul_d_us_e_fiv_e_differen_t_method_s_to Perform the task with some methods being significantly more efficient than others.