Which of the following is not a problem that you should avoid when ending a bad-news message?
A) apologizing
B) anticipating problems
C) inviting needless communication
D) sounding selfish
E) expressing confidence

Question

Quizplus · Accepted Answer

Expressing confidence is actually a good way to end a bad-news message. It can help the recipient understand that you have carefully considered the situation and are confident in your decision, rather than being uncertain or hesitant. Apologizing, anticipating problems, inviting needless communication, and sounding selfish are all problems to avoid when ending a bad-news message.

Which of the Following Is Not a Problem That You