Which stage of the consultative sales process most likely increases a salesperson's opportunities to build repeat business?
A)need discovery
B)solution selection
C)need satisfaction
D)sale servicing
E)approach

Question

Quizplus · Accepted Answer

Sales servicing is the stage where the salesperson follows up with the customer after the sale to ensure their needs are being met and to address any concerns or issues. By providing excellent service and addressing the customer's needs, the salesperson is able to build trust and rapport, increasing the likelihood of repeat business.

Which Stage of the Consultative Sales Process Most Likely Increases