Question 1

Communication about communication is:
A) Metacommunication
B) Channel
C) Noise
D) Summacommunication
E) Multicommunication

Accepted Answer

Metacommunication refers to communication about communication. It involves the exchange of messages about messages, with the aim of clarifying or defining the content or context of the communication.

Question 2

Symbols such as ;-) or :-( are called ____ and are used to convey inflection and nonverbal features of communication.
A) metacommunication
B) emoticons
C) conveyors
D) illustrators
E) distortion

Accepted Answer

Emoticons are symbols used to convey emotions or nonverbal expressions through text messages or online communication. They are a form of metacommunication, but the specific term for these symbols is emoticons, not metacommunication. Conveyors and illustrators are also forms of nonverbal communication, but they refer to gestures or physical actions rather than text symbols. Distortion is not a relevant term in this context.

Question 3

According to the book, all of the following are guidelines for interpersonal communication competence EXCEPT:
A) develop a range of skills
B) adapt communication appropriately
C) engage in dual perspective
D) imagination
E) commitment

Accepted Answer

The book lists Guidelines for Interpersonal Communication Competence as: develop a range of skills, adapt communication appropriately, engage in dual perspective, and commitment. Imagination is not listed as one of the guidelines.

Question 4

Monica and Chandler have an argument over whose turn it is to do clean their house. In the heat of the argument, Chandler calls Monica a "slob". Then, Monica calls Chandler a "self-centered moron". Later, after they have made up, Chandler tries to apologize to Monica. However, Monica is still hurt and complains that no matter what Chandler says now he must have meant what he said. According to the communication principles, Chandler doesn't realize that:
A) interpersonal communication is unrepeatable
B) interpersonal communication is irreversible
C) interpersonal communication is complicated
D) interpersonal communication is inescapable
E) None of these

Accepted Answer

The principle of irreversibility states that once words are spoken, they cannot be unsaid. Chandler's apology cannot fully erase the hurtful words he said during the argument, and Monica is still affected by them even after he tries to make amends.

Question 5

This psychologist first described a hierarchy of human needs.
A) Wilbur Schramm
B) Claude Shannon
C) Abraham Maslow
D) Warren Weaver
E) Julia Wood

Accepted Answer

Abraham Maslow first described a hierarchy of human needs in his 1943 paper "A Theory of Human Motivation", which he later expanded upon in his 1954 book "Motivation and Personality".

Question 6

Interpersonal communication comes from the root words "inter" and "personal," meaning:
A) between persons.
B) with persons.
C) innermost self.
D) coming from the person.
E) about persons.

Accepted Answer

"Inter" means between, and "personal" refers to individuals or people. Therefore, interpersonal communication refers to communication between two or more people.

Question 7

An example of psychological noise is
A) poor health
B) being preoccupied with a problem
C) cigarette smoke in a crowded room
D) fatigue
E) poor sound

Accepted Answer

Psychological noise refers to internal distractions that may prevent effective communication. Being preoccupied with a problem is an example of psychological noise as it may prevent a person from fully engaging in a conversation or understanding the message being communicated. Poor health (A), cigarette smoke (C), fatigue (D), and poor sound (E) are examples of external distractions or physical noise.

Question 8

____ models of communication highlight the dynamic nature of interpersonal communication.
A) Transactional
B) Linear
C) Relational
D) Interactive
E) Metacommunicative

Accepted Answer

The answer of ____ models of communication highlight the dynamic...

Question 9

Britney and Kevin have been dating for over five years. They constantly talk about how many kids they want and where they will live in the future. This is an example of how interpersonal ____.
A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication develops and sustains relationships
E) none of these

Accepted Answer

Britney and Kevin's communication about their future plans shows how communication can develop and sustain relationships by promoting shared goals and understanding between partners. The other answer choices do not accurately reflect the situation described.

Question 10

An example of physiological noise is
A) puppies
B) being preoccupied with a problem
C) cigarettes
D) fatigue
E) poor sound

Accepted Answer

Physiological noise refers to any bodily processes, sensations, or conditions that interfere with communication. Fatigue, as a bodily condition, can cause physiological noise and hinder communication. Choices A, B, C, and E do not directly involve bodily processes or conditions, and therefore are not examples of physiological noise.

Question 11

____ models of communication view communication as flowing only in one direction, from sender to receiver.
A) Transactional
B) Linear
C) Relational
D) Interactive
E) Metacommunicative

Accepted Answer

Linear models of communication view communication as a one-way process where a sender transmits a message to a receiver. The receiver is not involved in the process of communication and does not provide feedback to the sender. Other models, such as transactional, interactive, and relational, recognize communication as a two-way process where both sender and receiver are active participants in the exchange of messages. Metacommunicative models focus on the meta-level of communication, which involves self-awareness and reflection on the communication process itself.

Question 12

Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ____ needs.
A) self-actualization
B) safety
C) belonging
D) self-esteem
E) physical

Accepted Answer

Linnea's parents are addressing her self-esteem needs, as they are praising her for her academic achievements, which can boost her confidence and sense of self-worth.

Question 13

Sam sees Sally. Sam thinks Sally is so hot. Sam says, "Hey! Are you from Tennessee? Because you're the only ten I see!" According to the model of communication, Sam is trying to ____ a message to Sally.
A) encode
B) decode
C) feedback
D) channel

Accepted Answer

Sam is attempting to encode his message using a pick-up line. Encoding refers to the process of taking an idea or thought and putting it into a form that can be communicated to another person. In this case, Sam is using language (words and syntax) to convey his interest in Sally.

Question 14

Maya Angelou has expressed the idea that:
A) communication is reversible.
B) individuals must learn how to be different together.
C) people from around the world are more dissimilar than they are alike.
D) globalization has had a negative effect on individual cultures.
E) the world is more monocultural than multicultural.

Accepted Answer

Maya Angelou's quote "We are more alike, my friends, than we are unalike" expresses the idea that despite our differences, we still have many similarities and must learn to coexist while embracing our individuality. This aligns with the concept of individuals learning to be different together. The other options are not mentioned or implied in this quote.

Question 15

Jen and Mark are happily married. Recently, Mark had an affair. He tried to tell Jen about his infidelity. She is completely hurt by his actions. It doesn't matter what Mark says to her, she is very upset and can not get over his betrayal. This is indicative of how interpersonal:
A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication is unrepeatable
E) communication is not a panacea

Accepted Answer

The answer of Jen and Mark are happily married. Recently,...

Question 16

Ning believes that she will never be able to take public speaking, because she does not have a natural talent. However, the book states that
A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication is unrepeatable
E) communication effectiveness can be learned

Accepted Answer

The book states that communication effectiveness can be learned, which means that Ning can develop her public speaking skills with practice and training, even if she does not have a natural talent.

Question 17

Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ____ noise.
A) psychological
B) physical
C) semantic
D) syntactic
E) behavioral

Accepted Answer

Psychological noise refers to internal distractions, such as personal or emotional issues, that interfere with the communication process. In this scenario, Miguel's personal problem is causing him to have difficulty concentrating on the lecture, making it an example of psychological noise. Physical noise refers to external distractions like background noise or poor sound quality, semantic noise refers to language barriers or misunderstandings, syntactic noise refers to issues with the structure or grammar of language, and behavioral noise refers to nonverbal behaviors that distract from the message.

Question 18

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is
A) I-You
B) I-Thou
C) I-It
D) I-ME
E) I-Us

Accepted Answer

Jenema is treating the homeless person as an object (an "it") and not acknowledging them as a human being with intrinsic value (a "thou"). Therefore, the relationship is I-It.

Question 19

Shay-Nay talks with a different accent and most people can not understand her. This is an example of what kind of noise?
A) preoccupied
B) physical
C) physiological
D) psychological
E) semantic

Accepted Answer

Semantic noise refers to barriers in communication that arise from differences in language, dialects, and cultural slang. In this case, Shay-Nay's accent is causing a semantic barrier for others trying to understand her.

Question 20

The author of your text argues that:
A) self-actualization needs are the most important ones that we fulfill through communication.
B) self-esteem needs are influenced by individuals' interpersonal communication skills.
C) belonging needs are not essential to everyone, as some individuals don't need others to enjoy life.
D) physical needs cannot be met by communicating with others.
E) safety needs must be met through activities such as installing new locks for our homes and purchasing weapons for self protection.

Accepted Answer

The author argues that self-esteem needs are influenced by individuals' interpersonal communication skills. The other options are either incorrect (A, C, D) or not mentioned in the text (E).

Quiz 1: A First Look at Interpersonal Communication

Communication about communication is:

Symbols such as ;-) or :-( are called ____ and are used to convey inflection and nonverbal features of communication.

According to the book, all of the following are guidelines for interpersonal communication competence EXCEPT:

This psychologist first described a hierarchy of human needs.

Interpersonal communication comes from the root words "inter" and "personal," meaning:

An example of psychological noise is

____ models of communication highlight the dynamic nature of interpersonal communication.

Britney and Kevin have been dating for over five years. They constantly talk about how many kids they want and where they will live in the future. This is an example of how interpersonal ____.

An example of physiological noise is

____ models of communication view communication as flowing only in one direction, from sender to receiver.

Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ____ needs.

Sam sees Sally. Sam thinks Sally is so hot. Sam says, "Hey! Are you from Tennessee? Because you're the only ten I see!" According to the model of communication, Sam is trying to ____ a message to Sally.

Maya Angelou has expressed the idea that:

Jen and Mark are happily married. Recently, Mark had an affair. He tried to tell Jen about his infidelity. She is completely hurt by his actions. It doesn't matter what Mark says to her, she is very upset and can not get over his betrayal. This is indicative of how interpersonal:

Ning believes that she will never be able to take public speaking, because she does not have a natural talent. However, the book states that

Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ____ noise.

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is

Shay-Nay talks with a different accent and most people can not understand her. This is an example of what kind of noise?

The author of your text argues that: