To address the situation of an employee who was previously an excellent performer, but whose performance has now fallen to an unacceptably low level, their manager should:
A) with support from the human resources manager, immediately place the employee on probation or a performance-based employment agreement.
B) acknowledge the employee's underperformance and seek a written assurance from them that their performance will improve by a certain date.
C) acknowledge the employee's underperformance, investigate any possible causes of it, brainstorm solutions to address it, and show faith that it will improve.
D) acknowledge the employee's underperformance and lighten their duties or workload.
E) acknowledge the employee's underperformance and direct them to take leave until they sort out what is wrong and how to improve.

Question

Quizplus · Accepted Answer

The best approach in this situation is for the manager to acknowledge the employee's underperformance, investigate any possible causes of it, brainstorm solutions to address it, and show faith that it will improve. Placing the employee on probation or a performance-based employment agreement should only be done as a last resort, and only if the employee fails to show improvement after a reasonable period of time. Seeking a written assurance from the employee is also not the most effective approach as it may not address the underlying causes of their underperformance. Lightening the employee's workload or directing them to take leave may also not be effective if the root causes of their underperformance are not addressed.

To Address the Situation of an Employee Who Was Previously