Question 1

In the context of cultural differences in nonverbal and verbal communication, all of the following are true except that:

Accepted Answer

The statement that people from the Middle East consider it disrespectful when leaning forward and making direct eye contact is not true. In fact, in many Middle Eastern cultures, direct eye contact is seen as a sign of respect and attentiveness.

Question 2

Believing that something is right if it's written down is a fallacy trap.

Accepted Answer

Just because something is written down doesn't make it true or factual. It's important to critically evaluate the source, context, and evidence before accepting something as true.

Question 3

A negotiator is a generalist practitioner who provides guidance to clients and assists them in a planned-change or problem-solving process.

Accepted Answer

A negotiator specifically focuses on reaching agreements or resolving conflicts between parties, rather than providing general guidance or assisting in a broad planned-change or problem-solving process, which is more characteristic of consultants or counselors.

Question 4

The term delayed response refers to the careful scrutiny of what is stated as true or what appears to be true and the resulting expression of an opinion or conclusion based on that scrutiny.

Accepted Answer

The term "delayed response" typically refers to a situation where there is a lag or delay in reacting or responding to something, rather than the process of scrutinizing information and forming an opinion based on that scrutiny.

Question 5

Abraham is a social worker at Cordia County Social Services. He notices that some of his clients find it difficult to get to their physical therapy clinic due to transportation issues. Abraham petitions before the local county board, on behalf of the agency, to purchase a van for the county residents with physical disabilities. This scenario is an example of a _____ intervention.

Accepted Answer

Abraham's actions represent a macro-level intervention because he is addressing a systemic issue (transportation for people with physical disabilities) at the community or societal level by petitioning the local county board for a solution that benefits a large group of people, rather than focusing on individual or small group needs.

Question 6

Generalist practice concerns following the principles of evidence-based practice .

Accepted Answer

Generalist practice involves utilizing evidence-based practice principles in order to provide the most effective and efficient care to clients.

Question 7

Identify a true statement pertaining to the cultural differences in nonverbal communication.

Accepted Answer

Koreans, unlike many other cultures, do not believe in smiling casually when interacting with strangers. They consider it inappropriate to smile without any reason or with someone they do not know well. This is because, in the Korean culture, smiling is considered a sign of intimacy and sincerity. Hence, Koreans believe that a casual smile with a stranger might appear insincere and untrustworthy.

Question 8

Verbal communication includes body positions, facial expressions, vocal tone and expression, and vocal noises other than words.

Accepted Answer

Verbal communication refers specifically to the use of words in communication, both in spoken and written form, and does not include non-verbal elements like body positions, facial expressions, vocal tone, and other vocal noises.

Question 9

Generalist practice requires the assumption of a wide range of professional roles.

Accepted Answer

Generalist practice involves a diverse range of professional roles that a practitioner must assume to work with individuals, families, groups, organizations, and communities. These roles include counselor, mediator, advocate, educator, case manager, broker, consultant, and more.

Question 10

A counselor is a generalist practitioner who coordinates people by bringing them together and organizing their performance.

Accepted Answer

A counselor is a specialist practitioner who through education and training, works with individuals, families or groups to promote mental health, enhance well-being and prevent, diagnose and treat psychosocial issues and disorders. Their role is not just to coordinate people or organize their performance, but to facilitate positive change in their lives through therapeutic interventions.

Question 11

A traditional social work assessment model for an individual seeking mental health services involves all of the following dimensions except :

Accepted Answer

A traditional social work assessment model for an individual seeking mental health services involves problem history, personal history, and treatment recommendations. However, "summary of resources" is not a commonly included dimension in traditional social work assessments.

Question 12

Engagement is a process occurring between a practitioner and a client, in which information is gathered, analyzed, and synthesized to provide a concise picture of the client and his or her needs and strengths.

Accepted Answer

Engagement is the process of establishing a working relationship between a practitioner and a client, focusing on building trust, understanding, and rapport, rather than primarily gathering, analyzing, and synthesizing information about the client's needs and strengths.

Question 13

Problem solving is the term preferred over the planned-change process for intervention.

Accepted Answer

Planned-change process is specifically designed to address a problem or issue through a systematic and structured approach. Problem solving, on the other hand, may or may not involve a structured approach and may be more focused on finding a solution to a particular issue or challenge. While problem solving can be a part of the planned-change process, the two terms are not interchangeable.

Question 14

A generalist practitioner who gives information and teaches skills to others is known as a mobilizer .

Accepted Answer

A generalist practitioner who gives information and teaches skills to others is typically referred to as an educator or trainer, not a mobilizer. Mobilizers focus on motivating and organizing communities or groups to take action towards a common goal.

Question 15

Social workers' overall demeanor-including their ability to convey warmth, empathy, and genuineness, concepts related to nonverbal behavior-can enhance the engagement process.

Accepted Answer

Social workers who convey warmth and empathy through their nonverbal behavior are more likely to build trust and establish a positive rapport with their clients. This can ultimately enhance the engagement process and lead to better outcomes for the client.

Question 16

Supervision is the act of seeking help from someone with expertise in a subject to devise a plan or solve a problem.

Accepted Answer

Supervision is the act of overseeing or managing the work or performance of others, often to ensure quality, compliance, or productivity, rather than specifically seeking help to devise a plan or solve a problem.

Question 17

Diversity is one of the curriculum content areas in the generalist social work approach.

Accepted Answer

Diversity is considered a critical curriculum content area in the generalist social work approach, emphasizing the importance of understanding and valuing diverse perspectives, populations, and cultures.

Question 18

An advocate is a generalist practitioner who links client systems to needed resources.

Accepted Answer

The answer of An advocate is a generalist practitioner who...

Question 19

Juanita is a social worker who receives a new case referral, Jacinta, a 10-year-old girl who has severe behavioral problems. Jacinta often disobeys her parents and throws tantrums at home. She requires behavioral assessments to determine a treatment plan. This scenario is an example of a mezzo-level intervention.

Accepted Answer

This scenario is an example of a micro-level intervention because it focuses on an individual (Jacinta) and involves direct interaction with her to address her specific behavioral problems. Mezzo-level interventions typically involve groups or communities, not individuals.

Question 20

An example of a(n)_____ termination is when a client leaves an institution for some reason or loses eligibility to receive social services.

Accepted Answer

The answer of An example of a(n)_____ termination is when...

Quiz 4: The Process of Generalist Practice