Question 1

David would like to add extra security to his network device. He is afraid that someone might try and connect an unauthorized device to the network via an open network drop. ​
What type of security can David deploy to prevent this type of security issue from occurring?

Accepted Answer

MAC filtering can be used to allow only devices with specific MAC addresses to connect to the network, preventing unauthorized devices from accessing it.

Question 2

Becky has been assigned to help with a major change to her company's accounts database. During the time of the change, Becky notices that her task will need to be modified to complete the change. Instead of telling her supervisor, she determines that the minor detail must have been overlooked and fixes what she believes is the problem. The minor detail that Becky did not tell her supervisor causes the change to fail.  
What is Becky's mistake called?

Accepted Answer

Becky's mistake is called an "Out of scope modification" because she made a change that was not part of the original plan without consulting her supervisor, leading to the failure of the change.

Question 3

While researching a network issue, Randy discovered a diagram that he can use to see the design of the network.   
What type of documentation did Randy discover?

Accepted Answer

Randy discovered a network topology diagram, which visually represents the design and layout of a network, showing how different nodes are connected.

Question 4

An operating system is responsible for validating certificates used to secure communication. For Windows, Microsoft maintains a database of trusted root certificates issued by Certificate Authorities (CAs). A root certificate is the original certificate issued by the CA. When a Windows system opens a secure email or visits a secure website and encounters a new digital certificate, it requests Microsoft's trusted root certificate, which is downloaded to the computer. The download happens seamlessly without the user's knowledge unless there's a problem. If Windows cannot obtain the root certificate to validate the email or website, an error is displayed.  
Where do you go in the Windows operating system to view and delete root certificates?

Accepted Answer

The Certificate Manager in Windows is the tool used to view and manage certificates, including root certificates.

Question 5

Victoria is working on a computer that was infected with a virus when a client clicked on a link and downloaded a Trojan. Victoria researched the virus and learned that the virus might have written itself into System Restore.  
What does Victoria need to do to run the antivirus software on System Restore?

Accepted Answer

Disabling System Protection will delete all restore points, preventing the virus from hiding in them, allowing the antivirus to effectively clean the system.

Question 6

Sharon's company has written a new computer program, and she has been asked to find a way to prevent people from copying the software they purchase and giving it to others who have not purchased the software.  
What can Sharon's company do to make sure a customer who purchases the program does not give it to someone else?

Accepted Answer

Digital Rights Management (DRM) is a technology used to control the use of digital content and devices after sale, which can prevent unauthorized copying and distribution of software.

Question 7

Lance works for a company that allows users to bring their own devices to work. Last week Lance purchased a software package from a company that allows him to change fonts on pictures that he uses in his work presentations. Lance wants to share the program with his coworker Susan.  
Is Lance allowed to share the software with Susan?

Accepted Answer

Lance cannot share the software with Susan unless the license explicitly allows it, such as a site license or open-source license. Typically, each user needs to purchase their own copy unless otherwise specified.

Question 8

Alexandria works for a non-for-profit company that asks for donations to help the homeless people in her community. Recently the database that holds all the contact information about the donners was hacked, and all the data was copied.  
What type of data was taken?

Accepted Answer

The data taken is PII (Personally Identifiable Information) because it includes contact information about donors, which can be used to identify individuals.

Question 9

Christian has malware that is preventing him from installing anti-malware on his laptop.  
What can Christian try if he does not have another computer available to run the anti-malware program?

Accepted Answer

Safe Mode starts Windows with a minimal set of drivers and services, which can help bypass the malware's interference and allow the installation of anti-malware software.

Question 10

Jennifer's company currently uses Windows Active Directory to provide centralized authentication, authorization, and accounting to manage users on its network. The company uses a wireless network and an earlier authentication service on the server to authenticate end users accessing resources on the network. ​
What type of service is Jennifer's company using?

Accepted Answer

Jennifer's company is using RADIUS (Remote Authentication Dial-In User Service), which is a networking protocol that provides centralized Authentication, Authorization, and Accounting (AAA) management for users who connect and use a network service.

Question 11

Roger's company is trying to increase the level of security for its network. Roger is researching ways to increase the security by making passwords more complex. ​
What can Roger change in Windows to require more complex passwords?

Accepted Answer

The Password Policy in Windows allows administrators to enforce password complexity requirements, such as length, character types, and history, to enhance security.

Question 12

Based on her research of the symptoms, Sara believes her computer is infected with a virus. Sara has an anti-malware program on the computer.  
What should she do before she runs the anti-malware program?

Accepted Answer

Updating malware signatures ensures the anti-malware program can detect the latest threats before running a scan.

Question 13

Samantha is having an issue with Windows crashing and believes that malicious software is causing it to crash. Samantha also has received application errors that have cause the applications to close.  
Which event log in the Event Viewer can Samantha inspect to see if malicious software is causing the Windows system to crash and the application errors, system errors, and other types of errors?

Accepted Answer

The System logs in the Event Viewer contain information about system events, including errors and warnings that could be related to system crashes and issues caused by malicious software.

Question 14

Lana has just taken a job as an IT professional in Europe and would like to get a head start on what to expect.   
What regulated data would you recommend that she research?

Accepted Answer

GDPR (General Data Protection Regulation) is a regulation in Europe that governs data protection and privacy for individuals, and it is crucial for IT professionals to understand it.

Question 15

Lane received a phone call from a client. The client claimed that a file he was working on the day before had disappeared from his computer along with several other files. Lane went to the client's desk to see if she could rebuild the files from the backup done the night before. Lane found and rebuilt the files from the backed-up data. When Lane called the next morning to see if everything was working, the client said that two of his files were gone again. He also noticed new files in a folder. When Lane arrived, she checked to see how much free space the computer had available and found that it had 250GB less than the day before.  
What is the issue with the client's computer?

Accepted Answer

The symptoms described, such as disappearing files, new unknown files appearing, and a significant decrease in available disk space, suggest the presence of a computer virus.

Question 16

Joe works for a company that has a traveling sales force. The company has asked Joe to research a way for the sales force to have real-time information on the availability of its salable products. The company has an intranet application that allows it to see up-to-the minute information. The company does not want to make this information public. ​
What should Joe recommend?

Accepted Answer

A VPN (Virtual Private Network) would allow the sales force to securely access the company's intranet application remotely, ensuring that the real-time information remains private and not publicly accessible.

Question 17

Jackson has completed remediation of a virus-infected system. He eliminated all the startup program issues and uninstalled several browser add-ons. Jackson has scheduled scans to be performed daily and has run updates on Windows and the anti-malware program. He has enabled System Restore and created a new restore point.  
What should Jackson do to complete the malware removal process?

Accepted Answer

Educating the end user is an important final step to prevent future infections by informing them about safe practices and how to avoid malware.

Question 18

If you are working on a client's computer and you believe that you have found a violation of the AUP, what is your next step?

Accepted Answer

The appropriate action is to report the incident through the proper channels, as this ensures that the violation is handled according to the organization's policies and procedures.

Question 19

Your company has decided that security is very important and wants to add a second security check when workers are logging in to their computers. The company issued key fobs to all the employees. The key fob generates a code for them to enter when logging in to the computer. ​
What type of security is your company using?

Accepted Answer

The company is using a hardware token, which is a physical device (like a key fob) that generates a code for two-factor authentication during login.

Question 20

One of your clients at work calls and is irate because he had to change his password and now he can't seem to find one that will match the strength needed for the company server. After he finishes venting, you tell him you will send him the document that explains why he needs to have a strong password.  
What document will you send the client?

Accepted Answer

The Password policy document outlines the requirements and guidelines for creating strong passwords, which is relevant to the client's issue.

Quiz 8: Security Strategies and Documentation

David would like to add extra security to his network device. He is afraid that someone might try and connect an unauthorized device to the network via an open network drop. What type of security can David deploy to prevent this type of security issue from occurring?

While researching a network issue, Randy discovered a diagram that he can use to see the design of the network. What type of documentation did Randy discover?

Alexandria works for a non-for-profit company that asks for donations to help the homeless people in her community. Recently the database that holds all the contact information about the donners was hacked, and all the data was copied. What type of data was taken?

Christian has malware that is preventing him from installing anti-malware on his laptop. What can Christian try if he does not have another computer available to run the anti-malware program?

Roger's company is trying to increase the level of security for its network. Roger is researching ways to increase the security by making passwords more complex. What can Roger change in Windows to require more complex passwords?

Based on her research of the symptoms, Sara believes her computer is infected with a virus. Sara has an anti-malware program on the computer. What should she do before she runs the anti-malware program?

Lana has just taken a job as an IT professional in Europe and would like to get a head start on what to expect. What regulated data would you recommend that she research?

If you are working on a client's computer and you believe that you have found a violation of the AUP, what is your next step?

Quiz 8: Security Strategies and Documentation

David would like to add extra security to his network device. He is afraid that someone might try and connect an unauthorized device to the network via an open network drop. ​ What type of security can David deploy to prevent this type of security issue from occurring?

While researching a network issue, Randy discovered a diagram that he can use to see the design of the network. What type of documentation did Randy discover?

Alexandria works for a non-for-profit company that asks for donations to help the homeless people in her community. Recently the database that holds all the contact information about the donners was hacked, and all the data was copied. What type of data was taken?

Christian has malware that is preventing him from installing anti-malware on his laptop. What can Christian try if he does not have another computer available to run the anti-malware program?

Roger's company is trying to increase the level of security for its network. Roger is researching ways to increase the security by making passwords more complex. ​ What can Roger change in Windows to require more complex passwords?

Based on her research of the symptoms, Sara believes her computer is infected with a virus. Sara has an anti-malware program on the computer. What should she do before she runs the anti-malware program?

Lana has just taken a job as an IT professional in Europe and would like to get a head start on what to expect. What regulated data would you recommend that she research?

If you are working on a client's computer and you believe that you have found a violation of the AUP, what is your next step?

David would like to add extra security to his network device. He is afraid that someone might try and connect an unauthorized device to the network via an open network drop. What type of security can David deploy to prevent this type of security issue from occurring?

Roger's company is trying to increase the level of security for its network. Roger is researching ways to increase the security by making passwords more complex. What can Roger change in Windows to require more complex passwords?