Question 1

Which decisional role involves the manager in resolving conflicts?
A) Negotiator
B) Disturbance handler
C) Liaison
D) Leader
E) Resource allocator

Accepted Answer

The disturbance handler role involves the manager in resolving conflicts, crises, or other disturbances that may arise in the organization. This role requires the manager to take corrective action to address the issue and restore stability to the organization.

Question 2

The head of HR meets with a candidate to offer a position and finalize salary details. What managerial role was she fulfilling?
A) Negotiator
B) Figurehead
C) Leader
D) Entrepreneur
E) Spokesperson

Accepted Answer

The head of HR is fulfilling the role of a negotiator as she is finalizing the salary details with the candidate.

Question 3

The gecko in the Geico commercials is playing the ____ role.
A) disseminator
B) entrepreneur
C) liaison
D) spokesperson
E) figurehead

Accepted Answer

The gecko in the Geico commercials is serving as a spokesperson for the company, delivering messages and promoting their brand to consumers.

Question 4

Roberta has just hired two new employees to work in the quality control lab. She is now training them for their jobs. What managerial role is she playing here?
A) Developer
B) Entrepreneur
C) Planner
D) Leader
E) Monitor

Accepted Answer

Roberta is playing the role of a leader by training her new employees for their job.

Question 5

Which of the following is a category of managerial role defined by Henry Mintzberg?
A) Interpersonal
B) Functional
C) Leadership
D) Managerial
E) Communications

Accepted Answer

Henry Mintzberg defined three categories of managerial roles: interpersonal, informational, and decisional. The interpersonal category includes roles such as figurehead, leader, and liaison. The other options (B-E) do not accurately reflect Mintzberg's categories.

Question 6

Chrysler Group, operated by Fiat, repaid $551 million in one quarter to the U.S. government for a loan provided during bankruptcy reorganization. Fiat's CEO was a(n)
A) disturbance handler.
B) liaison.
C) leader.
D) resource allocator.
E) entrepreneur.

Accepted Answer

The repayment of the loan falls under the role of a resource allocator, as the CEO oversaw the allocation of funds to repay the loan.

Question 7

Jerome Peribere, CEO of Sealed Air, announced that the company was moving to Charlotte, NC. He was performing the managerial role of
A) liaison.
B) spokesperson.
C) leader.
D) disseminator.
E) monitor.

Accepted Answer

Jerome Peribere is acting as a spokesperson by making the announcement regarding the relocation of the company to Charlotte, NC.

Question 8

When the monitor role is combined with the ____ role, the manager emerges as a vital link in the organizational chain of communication.
A) disseminator
B) entrepreneur
C) liaison
D) figurehead
E) leader

Accepted Answer

The monitor role involves constantly seeking and gathering information about the organization's internal and external environment, analyzing it, and then sharing it with others. When combined with the disseminator role, the manager becomes responsible for transmitting this information to other members of the organization. This makes the manager a vital link in the chain of communication, helping to ensure that everyone has access to the information they need to make informed decisions. The other answer choices (entrepreneur, liaison, figurehead, and leader) do not directly relate to the communication aspect of the monitor role.

Question 9

Bob Lisbonne developed and launched Pixazza, a platform to link web pictures with where to buy the items the person was wearing in the photo. What role was he fulfilling?
A) Leader
B) Entrepreneur
C) Liaison
D) Resource allocator
E) Figurehead

Accepted Answer

Bob Lisbonne is the entrepreneur who developed and launched the platform Pixazza. As an entrepreneur, he identified a problem (people wanting to know where to buy items seen in pictures) and created a solution (Pixazza).

Question 10

A research and development company has been asked to see if a rare flower found only in the Amazon River Valley has the potential to shrink certain types of brain tumors. Since there is only a limited supply of the flower, the lab supervisor has to take on the decisional role of ____ to make sure that each scientist gets an equitable amount.
A) negotiator
B) disseminator
C) monitor
D) liaison
E) resource allocator

Accepted Answer

The lab supervisor is taking on the role of a resource allocator, as they are responsible for distributing the limited supply of the rare flower equitably among the scientists. A negotiator would be involved in resolving conflicts or bargaining with other parties, a disseminator would be responsible for conveying information to others, a monitor would be responsible for observing and collecting information, and a liaison would be involved in communication and coordination between different groups or organizations.

Question 11

The owner of RBJ, a small family-owned business that manufactures and markets fruit spreads, has hired a new worker to cook the fruit used to make the spreads. The cooking process requires a large pressure cooker, which must be closely monitored while in operation. As the owner trains the new employee in how to operate the pressure cooker, she is engaged in which managerial role?
A) Developer
B) Entrepreneur
C) Planner
D) Leader
E) Monitor

Accepted Answer

The owner is acting in a leadership role by guiding and training the new employee on how to operate the pressure cooker, which is a key aspect of the manufacturing process. This involves directing and coordinating the activities of others, which are core functions of leadership.

Question 12

Which interpersonal role involves serving as a link among people?
A) Leader
B) Figurehead
C) Liaison
D) Negotiator
E) Spokesperson

Accepted Answer

The interpersonal role of liaison involves serving as a link among people. The liaison acts as a communication link between different individuals or groups both inside and outside the organization. The liaison role involves building and maintaining positive relationships with stakeholders, resolving conflicts, and coordinating activities between the different parties involved. The other options, such as leader, figurehead, negotiator, and spokesperson, involve different aspects of managerial roles, but not specifically the role of serving as a link among people.

Question 13

When Sara Blakely started Spanx from scratch in her one bedroom apartment, she was performing the ____ role.
A) entrepreneur
B) leader
C) resource allocator
D) negotiator
E) monitor

Accepted Answer

Sara Blakely started Spanx from scratch, which implies that she took the initiative to create a new venture. An entrepreneur is a person who starts a business from nothing or with very little investment. Therefore, Sara Blakely was performing the entrepreneur role when she started Spanx.

Question 14

Which of the following roles is categorized as informational?
A) Entrepreneur
B) Liaison
C) Leader
D) Spokesperson
E) Negotiator

Accepted Answer

The answer of Which of the following roles is categorized...

Question 15

Raj is a plant manager for Bell Electronics. This morning he presented two retiring employees with certificates of appreciation and gold watches. What managerial role was Raj fulfilling?
A) Leader
B) Disseminator
C) Figurehead
D) Resource allocator
E) Spokesperson

Accepted Answer

Raj was fulfilling the role of being a figurehead by presenting certificates of appreciation and gold watches to the retiring employees. A figurehead is someone who represents the organization and performs ceremonial and symbolic duties.

Question 16

Which two roles, when combined, make the manager a vital link in the organization's communication system?
A) Spokesperson and figurehead
B) Disseminator and liaison
C) Monitor and disseminator
D) Figurehead and disseminator
E) Spokesperson and monitor

Accepted Answer

Managers act as a vital link in the organization's communication system by monitoring information from the environment and internal operations (Monitor role) and then disseminating that information to relevant parties within the organization (Disseminator role).

Question 17

Sealed Air packages food.  Donna is the executive responsible for maintaining good relations with environmental groups. She works with them to promote recycling of food packaging.  She is filling the ____ role.
A) figurehead
B) leader
C) liaison
D) negotiator
E) entrepreneur

Accepted Answer

Donna is serving as a liaison between Sealed Air and environmental groups to promote recycling of food packaging.

Question 18

Which of the following roles is categorized as interpersonal?
A) Entrepreneur
B) Figurehead
C) Monitor
D) Disseminator
E) All of these choices

Accepted Answer

The role of figurehead is categorized as interpersonal because it involves representing the organization in a ceremonial capacity and interacting with stakeholders in a symbolic way. The roles of entrepreneur, monitor, and disseminator are categorized as informational, as they involve gathering and sharing information within the organization and its environment.

Question 19

Which of the following roles is categorized as decisional?
A) Leader
B) Monitor
C) Disseminator
D) Entrepreneur
E) Spokesperson

Accepted Answer

The role of Entrepreneur involves making decisions related to the future direction of the organization and developing innovative strategies. Therefore, it falls under the category of decisional roles. The other options are categorized as informational roles (Monitor, Disseminator) or interpersonal roles (Leader, Spokesperson).

Question 20

The ____ role is being fulfilled when the CEO reads The Wall Street Journal .
A) liaison
B) spokesperson
C) leader
D) disseminator
E) monitor

Accepted Answer

The monitor role involves gathering information from the external environment, which includes reading news sources such as The Wall Street Journal.

Quiz 1: Managing and the Managers Job

Which decisional role involves the manager in resolving conflicts?

The head of HR meets with a candidate to offer a position and finalize salary details. What managerial role was she fulfilling?

The gecko in the Geico commercials is playing the ____ role.

Roberta has just hired two new employees to work in the quality control lab. She is now training them for their jobs. What managerial role is she playing here?

Which of the following is a category of managerial role defined by Henry Mintzberg?

Chrysler Group, operated by Fiat, repaid $551 million in one quarter to the U.S. government for a loan provided during bankruptcy reorganization. Fiat's CEO was a(n)

Jerome Peribere, CEO of Sealed Air, announced that the company was moving to Charlotte, NC. He was performing the managerial role of

When the monitor role is combined with the ____ role, the manager emerges as a vital link in the organizational chain of communication.

Bob Lisbonne developed and launched Pixazza, a platform to link web pictures with where to buy the items the person was wearing in the photo. What role was he fulfilling?

Which interpersonal role involves serving as a link among people?

When Sara Blakely started Spanx from scratch in her one bedroom apartment, she was performing the ____ role.

Which of the following roles is categorized as informational?

Raj is a plant manager for Bell Electronics. This morning he presented two retiring employees with certificates of appreciation and gold watches. What managerial role was Raj fulfilling?

Which two roles, when combined, make the manager a vital link in the organization's communication system?

Sealed Air packages food. Donna is the executive responsible for maintaining good relations with environmental groups. She works with them to promote recycling of food packaging. She is filling the ____ role.

Which of the following roles is categorized as interpersonal?

Which of the following roles is categorized as decisional?

The ____ role is being fulfilled when the CEO reads The Wall Street Journal .