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If Marketers Raise Customer Expectations Too High, the Buyer Is

Question 1

Multiple Choice

If marketers raise customer expectations too high, the buyer is likely to be disappointed. However, if the company sets expectations too low, it


A) must offer a fixed price.
B) will raise the value proposition.
C) will lower total customer cost.
D) will create customer loyalty.
E) won't attract enough buyers.

Correct Answer:

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