The process of reengineering starts with the ________.
A) customer
B) product or service
C) values and norms of the organization
D) existing arrangement of tasks and roles

Question

Quizplus · Accepted Answer

Reengineering focuses on redesigning business processes to achieve improvements in critical measures of performance such as cost, quality, service, and speed. This process starts with understanding the needs and requirements of the customer, as the ultimate goal is to enhance customer satisfaction and value.

The Process of Reengineering Starts with the ________