________ involve groups of employees who meet regularly to discuss the way work is performed in order to find new ways to improve performance.
A) Focus groups
B) Quality circles
C) Ad hoc teams
D) Sensitivity sessions

Question

Quizplus · Accepted Answer

Quality circles are specifically designed groups of employees that meet regularly to find ways to improve performance. They focus on improving work processes, quality, productivity, and reducing costs. The other options, focus groups, ad hoc teams, and sensitivity sessions, do not necessarily have the same focus on performance improvement but may be used for other types of discussions or work.

________ Involve Groups of Employees Who Meet Regularly to Discuss