Kurt Lewin's force-field theory asserts that ________ are the three steps of organizational change.
A) inertia, resistance, and momentum
B) evolution, revolution, and stasis
C) incremental, radical, and sudden
D) unfreeze, change, and refreeze

Question

Quizplus · Accepted Answer

Kurt Lewin's force-field theory asserts that there are three steps of organizational change: unfreeze, change, and refreeze. In the first step of unfreeze, the equilibrium of forces holding the organization's current behavior in place are loosened. In the second step of change, new behaviors or practices are implemented. These changes may create resistance among employees, hence the term "force-field." Finally, in the third step of refreeze, the new behaviors or practices are reinforced and become part of the organization's culture.

Kurt Lewin's Force-Field Theory Asserts That ________ Are the Three