A company needs employees to use a new computer program to record all business expenses. Managers feel there will be many employees resistant to the change. The program is not difficult to learn and will eventually save the employees time and effort. The BEST first step the organization should take to get employees to go along with the change is ________.
A) cash incentive
B) coercion
C) manipulation
D) education

Question

Quizplus · Accepted Answer

The best first step would be to educate the employees on the benefits of the new program and provide training on how to use it. This will help to alleviate any fears or concerns they may have about the change and increase their willingness to adopt the new system. Cash incentives, coercion, and manipulation may be effective in the short term, but they are not sustainable strategies for creating long-term employee buy-in and engagement.

A Company Needs Employees to Use a New Computer Program