Question 1

When the level of stress is high relative to a person's coping resources, stress can be a positive force, stimulating desirable change and achievement.

Accepted Answer

When the level of stress is high relative to a person's coping resources, stress can lead to negative consequences such as burnout, health problems, and decreased productivity. While a moderate level of stress can sometimes lead to increased motivation and performance, chronic high levels of stress are generally not beneficial.

Question 2

An interdisciplinary field dedicated to the study of how individuals and groups tend to act in organizations is called

Accepted Answer

Organizational behavior is the interdisciplinary field that studies how individuals and groups behave in organizations. This field draws upon insights from psychology, sociology, cultural anthropology, and other disciplines to help understand and improve organizational dynamics. Vocational counseling is a related field but is focused more on helping individuals navigate career paths than on studying organizational behavior itself. Sociology and cultural anthropology can inform understanding of organizations, but are not specifically focused on their behavior. Psychology is an important component of organizational behavior but is only one facet of the field.

Question 3

Which of the following refers to loyalty to the heavy involvement in the organization?

Accepted Answer

Organizational commitment refers to an individual's loyalty and attachment to an organization, and their willingness to put in effort and stay with the organization for the long term.

Question 4

__________ refers to work behavior that goes beyond job requirements and contributes as needed to the organization's success.

Accepted Answer

Organizational citizenship refers to employee behavior that goes beyond their job requirements and contributes as needed to the organization's success. This includes volunteering for projects, helping coworkers, and representing the organization positively to customers or the public. Job satisfaction, cognitive dissonance, job involvement, and organizational commitment are related but distinct concepts that do not specifically refer to going beyond job requirements.

Question 5

An evaluation that predisposes a person to act in a certain way is called a(n)

Accepted Answer

Attitudes are evaluations that predispose a person to act in a certain way. Authoritarianism refers to a personality trait, perception refers to the interpretation of sensory information, projection refers to attributing one's own thoughts and feelings to others, and personality is a broader concept that encompasses various traits and characteristics.

Question 6

A positive attitude towards one's job refers to

Accepted Answer

Job satisfaction refers to the positive feelings and attitudes that individuals have towards their jobs. It reflects the extent to which individuals feel content and fulfilled in their work and their perception of the job and work environment.

Question 7

Keisha, a senior at Morgan University, believes that it is okay to get at "B" but more important to learn in a class than get an easy "A" without learning. Keisha's belief reflects which component of attitude?

Accepted Answer

Keisha's belief is reflected in her thoughts, or cognitions, and not in her behavior or affect. Dissonance and feeling are not relevant in this context.

Question 8

The __________ is the beliefs, opinions, and information a person has about the object of an attitude.

Accepted Answer

The cognitive component of an attitude refers to the beliefs, opinions, and information a person has about the object of the attitude. The affective component refers to the emotional reaction or feelings towards the object, and the behavioral component refers to the actions or behaviors taken towards the object. The dissonance aspect of attitude refers to the discomfort a person feels when holding conflicting attitudes or beliefs.

Question 9

People generally experience __________ when their work matches their needs and interests, when working conditions and rewards (such as pay) are satisfactory, and when the employees like their co-workers.

Accepted Answer

The description matches the concept of job satisfaction, which refers to the positive feelings and attitudes resulting from the evaluation of one's job and work experiences. Factors that contribute to job satisfaction include the match between personal needs and interests and job tasks, as well as the work context, which includes working conditions, pay, and relationships with co-workers. Job involvement refers to the psychological identification with one's job and the degree to which someone thinks about working. Extroversion, cognitive dissonance, and Machiavellianism are unrelated to the description.

Question 10

A person with a converger learning style type is good at generating ideas and seeing a situation from multiple perspectives.

Accepted Answer

A person with a converger learning style type is more focused on applying practical solutions to problems rather than generating new ideas. They tend to prefer concrete tasks and have a preference for experimentation and hands-on learning. They tend to excel in fields such as engineering and technology where practical approaches to problem-solving are required.

Question 11

A person with an assimilator learning style type is good at inductive reasoning and creating theoretical models.

Accepted Answer

Assimilators are known for their ability to understand complex information, analyze it, and create theoretical models by organizing the information into logical patterns. This involves inductive reasoning, which means drawing conclusions based on observed patterns and trends.

Question 12

Extreme competitiveness, impatience, aggressiveness, and devotion to work are included in Type B behavior pattern.

Accepted Answer

Extreme competitiveness, impatience, aggressiveness, and devotion to work are actually included in the Type A behavior pattern. Type B behavior pattern is characterized by a more laid-back and relaxed attitude towards life and work.

Question 13

When Marsha remarks that she loves the classes she is taking this semester, it refers to which component of attitude?

Accepted Answer

Marsha's statement indicates a positive emotional response, which falls under the affective component of attitude.

Question 14

__________ is especially important in a tight labor market, which forces employers to compete harder to attract and keep good workers.

Accepted Answer

Organizational commitment is especially important in a tight labor market, which forces employers to compete harder to attract and keep good workers.

Question 15

Enlightened companies support healthy habits to help people manage stress and be more productive.

Accepted Answer

Enlightened companies understand the importance of supporting employees' physical and mental health through healthy habits, which can increase productivity and reduce stress levels.

Question 16

A person with an accommodator learning style type is good at implementing decisions and carrying out plans.

Accepted Answer

An accommodator learning style type is characterized by being good at implementing decisions and taking action to carry out plans. They prefer hands-on experiences and learning through trial-and-error rather than theory and lectures.

Question 17

Uncertainty about what behaviors are expected of a person in a particular role is called role ambiguity.

Accepted Answer

Role ambiguity refers to a lack of clarity regarding the expectations and responsibilities of a person in a particular role.

Question 18

Research shows that an individual's personality has no affect on how they respond to stressors.

Accepted Answer

Research suggests that an individual's personality and coping style can significantly impact how they respond to stressors. Individuals with certain traits such as optimism, resilience, and proactive coping tend to fare better in dealing with stress compared to those with negative traits such as neuroticism, catastrophizing, and avoidance coping.

Question 19

For organizations, continuous learning involves the processes and systems through which the organization enables its people to learn, share their growing knowledge and apply it to their work.

Accepted Answer

Continuous learning in organizations involves not only individual learning, but also the processes and systems in place to enable and support that learning, including knowledge sharing and application to work.

Question 20

Daily flextime is considered by many employees to be the most effective work-life practice.

Accepted Answer

Daily flextime allows employees the flexibility to set their own schedules and better balance their work and personal life, making it a highly effective work-life practice.

Quiz 14: Dynamics of Behavior in Organizations