Lucy's work is above average as far as quality and quantity of production goes; however, she refuses to do anything beyond the strict performance of her required job tasks. This is an example of
A) cognitive dissonance.
B) a Type B personality.
C) poor organizational citizenship.
D) burnout.
E) a person with an external locus of control.

Question

Quizplus · Accepted Answer

Though Lucy may be seen as a good performer, she is not likely to be seen as a good organizational citizen as she is unwilling to make any contribution to the organization beyond the strict performance of her job.

Lucy's Work Is Above Average as Far as Quality and Quantity