Scenario 2-5
Thomas Motors is an independent auto dealer in a metropolitan market dominated by a number of national franchise dealerships including General Motors, Ford, Daimler/Chrysler, and foreign imports Honda, Toyota and more. In order to maintain their share of market, Thomas must do significant advertising in a number of different media. They carry several different popular makes of automobiles, both foreign and domestic, and maintain a high level of inventory on their lot at all times.
-(Scenario 2-5) Thomas is very interested in collecting information on customer purchase transaction histories of all consumers that have purchased new vehicles in the metropolitan area during the past two years. Which of the following types of external facilitators will they most likely contract to do such work for them?

Question

Quizplus · Accepted Answer

Thomas Motors needs to gather customer purchase transaction histories, which requires market research. Therefore, they are most likely to contract a marketing research firm to conduct this work for them.

Scenario 2-5 Thomas Motors Is an Independent Auto Dealer in a Metropolitan