Which is true regarding companies' experiences with CRM?
A)More than 75% of all companies have experienced success with their CRM systems.
B)Less than half of all companies are satisfied with their CRM systems.
C)Companies are surprised to find CRM installation oftentimes comes in under budget.
D)CRM systems have been widely adopted by small and medium sized enterprises.
E)C and D are both true

Question

Quizplus · Accepted Answer

According to various surveys and studies, less than half of all companies are satisfied with their CRM systems. Option A is not true as success rates with CRM systems vary greatly depending on the industry, company size, and implementation strategy. Option C is not true as CRM installations are often costly and may even exceed the budget. Option D is not entirely true as large companies have also adopted CRM systems, although smaller companies may experience a greater impact. Option E is incorrect as only option D is true, not option C.

Which Is True Regarding Companies' Experiences with CRM