Question 1

The emphasis of organization-oriented competencies involves an external perspective, a systems approach and attention to organizational culture and organizational change.

Accepted Answer

Organization-oriented competencies focus on understanding and managing the broader organizational context, which includes recognizing the importance of an external perspective, employing a systems approach to understand organizational dynamics, and addressing the nuances of organizational culture and change.

Question 2

Scanning the environment is similar to both monitoring and consulting in that it is informal, ongoing, and not necessarily systematic.

Accepted Answer

Scanning the environment involves informal and ongoing observation, similar to monitoring and consulting, which are also not always systematic processes.

Question 3

Both strategic planning and scanning the environment involve gathering data, however in strategic planning the data gathering is more comprehensive.

Accepted Answer

Strategic planning involves a comprehensive analysis of internal and external factors to inform long-term goals and strategies, while environmental scanning focuses on identifying specific external trends and threats, making it a component of the broader strategic planning process.

Question 4

Performance indicators provide the in-depth analysis of efficiency, effectiveness, appropriateness, and impact.

Accepted Answer

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Question 5

The mission includes the aspirations of the organization, the goals it wants to achieve, the strategies it intends to use, and the special niche or competencies in which it expects to excel.

Accepted Answer

The mission of an organization typically includes its purpose, key objectives, and the approach it takes to achieve these objectives, but it does not usually detail the specific strategies or the special niche/competencies it expects to excel in; those are often covered in the vision or strategy documents.

Question 6

Values are expressed through the various operating philosophies of the organization having to do with governance systems, organizational structures, and systems of accountability.

Accepted Answer

Values are indeed expressed through an organization's operating philosophies, including its governance systems, organizational structures, and systems of accountability, as these elements reflect the principles and ethical standards that guide the organization's decisions and actions.

Question 7

Consulting and networking both involve "checking with people;" however, consulting is an external function and networking is an internal function.

Accepted Answer

Consulting involves providing advice and expertise to external clients, while networking involves building relationships and exchanging information within an organization.

Question 8

Strong networking and partnering competence lends to one's perception of referent and expert power.

Accepted Answer

Strong networking and partnering competence enhances an individual's ability to influence others through their perceived expertise and the relationships they cultivate, which are key aspects of referent and expert power.

Question 9

General management functions focus on the technical expertise needed to administer human resources, finance, and information technology; therefore it is most closely related to operations and strategic planning.

Accepted Answer

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Question 10

The incremental model (Lindblom 1959) acknowledges that there are many decisions to make and that they require too much information to explore fully. The wise choice of action is to make an adjustment that will require the fewest resources to make an improvement and then see what happens.

Accepted Answer

The incremental model, as proposed by Charles E. Lindblom in 1959, indeed suggests that decision-makers often face too many choices and too much information, making it impractical to consider every option fully. Instead, it advocates for making small, incremental adjustments that require minimal resources, allowing decision-makers to learn from the outcomes and adjust their strategies accordingly. This approach is seen as more practical and adaptable in complex decision-making environments.

Question 11

It is important to note that problems and solutions are not immutably connected, and it is as possible that an important solution will find an appropriate problem as vice versa-this is referred to as the mixed scanning model.

Accepted Answer

The mixed scanning model, proposed by Amitai Etzioni, is a theory of decision-making that combines elements of both incrementalism and the rational comprehensive model. It does not specifically refer to the notion that solutions find problems or vice versa, but rather suggests a pragmatic approach to decision-making that involves making fundamental decisions in a rational-comprehensive manner while making less critical decisions incrementally.

Question 12

The elements of managing organizational change include providing a rationale, providing a plan, and implementing the change. Providing a rationale for change simply means getting information and making sense of it.

Accepted Answer

The first line of the given text states that "The elements of managing organizational change include providing a rationale, providing a plan, and implementing the change." Therefore, the statement "Providing a rationale for change simply means getting information and making sense of it" is true.

Question 13

Briefly explain how strategic planning is different from operations planning, personnel planning, environmental scanning, and decision making.

Accepted Answer

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Question 14

Explain the implicit and explicit aspects of articulating the mission.

Accepted Answer

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Question 15

Explain the differences between networking and partnering.

Accepted Answer

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Question 16

Describe the reasoned-choice, incremental, mixed scanning, and "garbage can" models of decision making.

Accepted Answer

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Question 17

Many consider organizational change the supreme leadership competency because of its difficulty and importance to organizational survival. Discuss some of the challenges in making organizational change. (Kanter, Stein, and Jick 1992).

Accepted Answer

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Quiz 14: Organization-Oriented Behaviors