Technician A says that a person with crossed arms is probably not listening to what you're saying. Technician B says that crossed arms is a sign the customer is interested in what the technician is saying. Which technician is correct?

Question

Quizplus · Accepted Answer

Crossed arms are often interpreted as a defensive or closed-off posture, suggesting that the person may not be open to what is being said, aligning with Technician A's statement.

Technician a Says That a Person with Crossed Arms Is