Behavioral based control systems are primarily concerned with:
A) minimizing expenses.
B) increasing sales volume.
C) controlling profit margins.
D) tracking steps in the selling process.
E) none of the above.

Question

Quizplus · Accepted Answer

Behavioral based control systems focus on tracking and monitoring steps in the selling process, such as customer interactions, sales tactics, and follow-up procedures. The goal is to improve the effectiveness of the sales force and ultimately drive revenue growth. Minimizing expenses and controlling profit margins are more closely associated with financial control systems, while increasing sales volume is a broader organizational objective.

Behavioral Based Control Systems Are Primarily Concerned With