Question 1

Workers are the most likely to be engaged when they ________.
A)pursue goals they find to be meaningful
B)are offered bonuses such as gift certificates
C)are threatened with punishment for not being engaged
D)have worked for the organization for more than five years

Accepted Answer

Workers are more likely to be engaged when they have goals that they find meaningful. This means that they are intrinsically motivated and see a purpose in their work, rather than being motivated solely by external rewards like bonuses or fear of punishment. The length of time worked for an organization does not necessarily correlate with engagement.

Question 2

Sandra is the CEO of a company with a representative American workforce. She can therefore expect about 80 percent of the company workforce to be highly engaged.

Accepted Answer

The statement makes a generalization and assumption about American workforce engagement. Engagement levels vary among individuals and companies regardless of nationality or location. It is incorrect to make a blanket statement that 80 percent of any workforce will be highly engaged.

Question 3

If you are a highly engaged employee, you will most likely ________.
A)help your company attain higher productivity
B)look to your personal life for most of your satisfaction
C)spend a lot of time during the workday surfing the Internet
D)be more concerned about getting promoted than performing well

Accepted Answer

Highly engaged employees are committed to their work and have a strong sense of ownership towards achieving their organization's goals. This leads to them being more productive, resulting in higher productivity for the company.

Question 4

Sean, a customer support manager, notices that his engagement level fluctuates during the day and week. Good advice for Sean would be ________
A)"It looks like you need a career change."
B)"You had better change quickly, because constant engagement is necessary to hold onto a job."
C)"Don't worry about it. This type of fluctuation is normal."
D)"Watch out. Your behavior is quite abnormal."

Accepted Answer

It is normal for engagement levels to fluctuate during the day and week. This can be influenced by many factors such as workload or personal circumstances. It is important to recognize that this is a common occurrence and not a cause for alarm or concern.

Question 5

A person with a strong need for order and security would usually dislike hierarchy in an organization.

Accepted Answer

A person with a strong need for order and security would usually prefer hierarchy in an organization as it provides a clear structure and defined roles, leading to a sense of stability and predictability in the work environment.

Question 6

Jen's strong need for achievement is characterized by ________.
A)a desire to control others
B)a desire to achieve friendships
C)joy in accomplishment for its own sake
D)happiness with modest accomplishments

Accepted Answer

Jen's strong need for achievement is defined as a desire for personal accomplishment and success in challenging tasks, rather than a desire for control or friendship. This aligns with option C, joy in accomplishment for its own sake. Option D, happiness with modest accomplishments, does not fully capture the core of Jen's need for achievement. Option A, a desire to control others, is unrelated to a need for achievement, and option B, a desire to achieve friendships, does not accurately reflect the motivation behind Jen's need for achievement.

Question 7

Derek mutters to himself, "What's in it for me?" before agreeing to help another person shows that he has overcome the problem of self-interest in motivation.

Accepted Answer

Derek's question "What's in it for me?" suggests that he is still operating from a place of self-interest in motivation.

Question 8

José wants to capitalize on need theory in his career planning. A good strategy for José to implement would be to ________.
A)contact potential employers and ask them what needs their job openings would satisfy
B)identify his needs and then find jobs that would satisfy those needs
C)accept low-paying jobs so he would always be striving for more
D)find a job that would enable him to work from home at least one day per week

Accepted Answer

Need theory suggests that job satisfaction and motivation are largely driven by the fulfillment of an individual's needs. Therefore, the best strategy for José would be to identify his needs and then find jobs that would satisfy those needs. This way, he would be able to align his personal aspirations with his professional goals and increase his job satisfaction and motivation. Contacting potential employers or accepting low-paying jobs are not effective strategies for applying need theory in career planning. While finding a job that allows working from home could be a consideration, it does not necessarily address the individual's underlying needs.

Question 9

The most difficult group of needs to satisfy in the need hierarchy are the self-actualization needs.

Accepted Answer

Self-actualization needs are at the top of Maslow's Hierarchy of Needs and are the most difficult to satisfy because they involve achieving one's full potential and personal growth, which can be a lifelong pursuit.

Question 10

An example of the difference between needs and wants is that Kaitlin has the cognitive need to stay informed about current events, and she wants to have a 36-inch-HDTV to watch the news.

Accepted Answer

The example illustrates the difference between a need (staying informed about current events) and a want (having a 36-inch-HDTV to watch the news).

Question 11

Brett wants to contribute to human welfare, perhaps by help bring drinking water to poor villages. He therefore exhibits ________.
A)transcendence
B)power
C)order
D)physiological

Accepted Answer

Transcendence refers to a person's desire to go beyond their own individual needs and concerns and contribute to others or something larger than themselves. Brett's desire to help bring drinking water to poor villages demonstrates his transcendence.

Question 12

Being part of the "office gang" most directly satisfies the need for ________.
A)power
B)achievement
C)self-actualization
D)affiliation

Accepted Answer

The need for affiliation refers to the desire to establish and maintain social relationships with others. Being part of the "office gang" satisfies this need by providing a sense of camaraderie, belonging, and social support within the workplace. Power and achievement may be important motivators for some individuals, but they are unlikely to be met solely through participation in an office social group. Self-actualization is a higher-level need related to personal growth and fulfillment, and is not likely to be met through office socialization.

Question 13

Alicia is engaged in her work as a KFC store (restaurant)manager. She is therefore likely to ________.
A)engage in conversation while at work
B)set unrealistic goals for members of her crew
C)expect to be receive a big bonus whether or not her store performs well
D)do whatever she can to help her crew during peak workloads

Accepted Answer

Alicia's engagement in her work as a manager suggests that she is committed to her role and cares about the success of her store. Therefore, it is more likely that she would do whatever she can to help her crew during peak workloads to ensure that the store performs well. Engaging in conversation while at work or setting unrealistic goals for crew members would not necessarily support a positive work environment or successful outcomes. Additionally, the fact that Alicia is engaged in her work does not necessarily mean that she expects a big bonus regardless of store performance.

Question 14

Venus wants to become an industry leader in the design of offices. The class of needs she is attempting to satisfy best fits ________ needs.
A)physiological
B)safety
C)self-actualizing
D)social

Accepted Answer

Venus is attempting to satisfy self-actualization needs by striving to become an industry leader in office design, which requires creativity, innovation, and personal growth. This is not related to physiological or safety needs, and while there may be some social aspect to office design, it is not the primary motivating factor for Venus.

Question 15

Liz, a plant manager, wants to apply self-determination theory to workers at the plant. She might therefore attempt to ________.
A)encourage workers to pursue external rewards of their choosing
B)assign employees exciting work that meets their needs
C)give out bonuses based on performance
D)assign difficult goals to all employees

Accepted Answer

Self-determination theory suggests that people are more motivated when they feel autonomous, competent, and related to others. Liz can therefore encourage worker motivation by assigning them work that is exciting and meets their needs, giving them a sense of autonomy and competence. Assigning difficult goals or giving out bonuses based on performance may not necessarily address workers' needs for autonomy and relatedness.

Question 16

Evidence suggests that workers who have a strong need to be conscientious are likely to be high performers.

Accepted Answer

Studies have established a strong correlation between conscientiousness and job performance, suggesting that individuals who are highly conscientious are more likely to achieve better job performance ratings due to their traits of being organized, responsible, dependable, and goal-oriented.

Question 17

A person with strong transcendence needs or B-values would enjoy exploiting other people and maximizing gain for himself or herself.

Accepted Answer

Transcendence needs or B-values refer to values related to the greater good, such as justice, peace, beauty, and harmony. These values prioritize the welfare of others and a sense of interconnectedness. Therefore, a person with strong transcendence needs would not enjoy exploiting others and maximizing personal gain, as these actions conflict with their core values.

Question 18

The principle of WIIFM focuses which aspect of motivation?
A)Self-actualization
B)Prosocial behavior
C)Altruism
D)Self-interest

Accepted Answer

WIIFM stands for "What's In It For Me?" and focuses on self-interest as the driving force behind motivation. This principle suggests that individuals are more likely to engage in a behavior if they believe there is a personal benefit or reward associated with it.

Question 19

A major reason that many people do not attain the goals they have formulated for themselves is that they ________.
A)lack enough self-discipline
B)feel they were coerced into setting the goals
C)started setting goals too early in life
D)started setting goals too late in life

Accepted Answer

One of the major reasons why people fail to achieve their goals is a lack of self-discipline. Without self-discipline, it is challenging to stay focused and dedicated to the goal, which could lead to failure.

Question 20

Anthony has a strong need to be conscientious, so he probably also has a strong need for ________.
A)affiliation
B)achievement
C)risk taking.
D)self-destruction

Accepted Answer

The need for achievement is closely linked to conscientiousness. Individuals with high levels of conscientiousness tend to work hard to achieve their goals and have a strong desire to perform well and excel in their endeavors.

Quiz 3: Self-Motivation and Goal Setting

Workers are the most likely to be engaged when they ________.

Sandra is the CEO of a company with a representative American workforce. She can therefore expect about 80 percent of the company workforce to be highly engaged.

If you are a highly engaged employee, you will most likely ________.

Sean, a customer support manager, notices that his engagement level fluctuates during the day and week. Good advice for Sean would be ________

A person with a strong need for order and security would usually dislike hierarchy in an organization.

Jen's strong need for achievement is characterized by ________.

Derek mutters to himself, "What's in it for me?" before agreeing to help another person shows that he has overcome the problem of self-interest in motivation.

José wants to capitalize on need theory in his career planning. A good strategy for José to implement would be to ________.

The most difficult group of needs to satisfy in the need hierarchy are the self-actualization needs.

An example of the difference between needs and wants is that Kaitlin has the cognitive need to stay informed about current events, and she wants to have a 36-inch-HDTV to watch the news.

Brett wants to contribute to human welfare, perhaps by help bring drinking water to poor villages. He therefore exhibits ________.

Being part of the "office gang" most directly satisfies the need for ________.

Alicia is engaged in her work as a KFC store (restaurant) manager. She is therefore likely to ________.

Venus wants to become an industry leader in the design of offices. The class of needs she is attempting to satisfy best fits ________ needs.

Liz, a plant manager, wants to apply self-determination theory to workers at the plant. She might therefore attempt to ________.

Evidence suggests that workers who have a strong need to be conscientious are likely to be high performers.

A person with strong transcendence needs or B-values would enjoy exploiting other people and maximizing gain for himself or herself.

The principle of WIIFM focuses which aspect of motivation?

A major reason that many people do not attain the goals they have formulated for themselves is that they ________.

Anthony has a strong need to be conscientious, so he probably also has a strong need for ________.